Jones Kia

We had a great experience from the beginning. From Diane with the first contact thru the Internet all the way thru the Finance Dept and Robert. Our first experience back in Aug 2012 was not a good one and w with the first contact thru the Internet all the way thru the Finance Dept and Robert. Our first experience back in Aug 2012 was not a good one and we left not wanting to deal with Jones again. However, this time around it was a pleasant one and we will tell others about Jones in the future. Thank you, More

I wanted to upgrade my vehicle to a more expensive and larger car. I found this car online and sent a request in for more information and explained my situation. Jones Kia responded quickly and I was aske larger car. I found this car online and sent a request in for more information and explained my situation. Jones Kia responded quickly and I was asked if I would come see them. Dominick Avena the sales manager at the dealership had explained my situation to his salesmen Fran Myers and they worked very hard to meet my expectations. I was in and out in a fashionable time and they did exactly has they had promised. They also sped the financing process up and made that experience great also. To sum it up they delivered on their statement that we can get that deal done! A promise I am not use to seeing in this industry. I will return the next time I am looking for another vehicle. My special thanks to them, Raymond Gue More

Jones Kia is amazing. Their service is impeccable, I kid you not. I walked into their dealer ship on April 13th, had no idea what I wanted to buy but knew that I liked the look of the Forte Koup! Without an you not. I walked into their dealer ship on April 13th, had no idea what I wanted to buy but knew that I liked the look of the Forte Koup! Without any problems they were able to order the car I wanted and have it delivered to their store just for me to have a look! Once I returned on April 25th, I knew I wanted that car. The price was completely negotiable! Their first priority definitely was getting me the car I wanted and could afford. I really felt like family there because of how close and connected their staff truly is. Multipul staff members contantly asked me if I had been helped, If I wanted anything to drink, and If there was anything they could do for me just to let them. I would 100% recommend to go to jones! And I would definitely recommend getting a Kia Forte Koup! I am 17 years old, and the car drives amazing! It's sexy and safe! So appealing on the outside! I am so happy with the purchase! and I honestly could not imagine having better service anywhere else! The emploee's truly work with you and make the experience all about you and what you want! The day I bought my car and took it home, the service department set up my first appointment for an oil change and put me in their system! One of their emploee's set up my hands free calling! I love this car! The navigation is amazing, I love the sunroof and all the little details on the car! If you want a car and subperb serivce go to Jones Kia! I truly felt like a princess and apart of their family! It honestly made me sad to leave that day! I love Jones Kia. Visit Dominick Avena the manager, Hugh Hanley the sales manager, Fran Meyers the sales consultants, or Tyler Wilson another sales consultant! You will not be upset that you did, you will be so greatful to have been in such good hands! More

Had the best car buying experience I've had to date here. We worked with a salesman named Tim, who was a veteran in the business. He was very straight forward and very little BS. Told us about the car, here. We worked with a salesman named Tim, who was a veteran in the business. He was very straight forward and very little BS. Told us about the car, gave us a key, and let us drive it around. The first time there we drove the Kia Sportage and we really liked it. We talked preliminary numbers with TIm after the drive and then went on our way to try some more options. Once we shopped around, we narrowed in on two options, the Kia Sportage or the Subaru XV Crosstrek (at Jones Subaru). We previously purchased a Subaru from Jones Subaru, and it wasn't the best experience but we got the car we wanted. Both choices came in around the same price, but Kia had better incentives. I won't go into much detail but I'll never buy a Subaru from Jones Subaru again as long as Ian Chado works there. We had an awful experience trying to close on a deal with the XV Crosstrek, and ultimately, our decision to go with Kia was largely due to that man and the way we were treated at Jones Subaru. (please see my review of Jones Subaru for more detail) Anyway, we went back for a second look at the Kia and loved it. Tim immediately got to work and you could tell they wanted to make things work. There was no pressure in the sale and he flat out asked what we wanted to pay to get us on the road that day. We told him and he made it happen. We got the financing we were promised and even extra rebates, as well as a good amount for our trade in. They had the car ready and waiting for when we finished with the finance guy (who was very nice and got us out of there fast). The whole process was pretty painless and stress free. A nice change from what I'm used to. They even apologized many times for the way we were treated at Jones Subaru, even though it was no fault of their own. I would HIGHLY recommend asking for Tim when you go there. We love our new sportage, love the deal we got, and would highly recommend this dealership. More

Purchased a 2013 Kia Sorento. Love the Sorento! Got home and noticed the roof rails were not on the car but were on the sticker, they eagerly put these on when we brought the Kia back the next day and home and noticed the roof rails were not on the car but were on the sticker, they eagerly put these on when we brought the Kia back the next day and their friendliness continued, a day after the sale was finalized. Jones Kia did not go down to what I wanted off the sticker before taking off the $ for my trade in but Hugh was helpful and tried to work with me, getting me what I wanted for my trade in, a fair price. More

I heard nothing but good things about when Jones and when I heard they added a new manufacturer I headed over the Kia franchise. I decided to give them a shot to earn my business and check out the hot new K I heard they added a new manufacturer I headed over the Kia franchise. I decided to give them a shot to earn my business and check out the hot new Kia lineup.. After I wasn't pleasantly greeted I was put at ease . I ended up purchasing a 2013 Kia Optima and haven't been more satisfied with a vehicle until this one. I also wanted to add that service had been nothing but helpful as well . I have recommended many people to Jones and will continue to do so in the future. More

Avoid Jones (Junction) Kia if possible! In November 2008, I bought a new 2009 Kia Rio5 from Thompson Kia (now Jones Kia) from Paul Zerelli (who's still at Jones Kia) and he sold me an extended warranty until I bought a new 2009 Kia Rio5 from Thompson Kia (now Jones Kia) from Paul Zerelli (who's still at Jones Kia) and he sold me an extended warranty until 100k miles. The extended warranty is useless, because nothing's ever covered under warranty. I've had 2 ignitions, multiple paint peelings, car jolting when put in reverse and countless other times I've been stranded on the road. This past time, last Saturday I could not turn my key in the ignition. I called Jones Kia and spoke with Malcolm in service. He said I would have to have the car towed (at my expense) to Jones. Luckily after about 30 minutes the key finally turned and I drove there immediately. Due to the holiday, they could not look at my car until Tuesday, so I was without a car until Tuesday. I called Tuesday and neither DL nor Malcolm would return my calls, nor would anyone else. Finally after 4 attempts, and 10 minutes before closing, I got ahold of DL and he said your car is ready, but we're closing and it's $168 for a bent ignition. You can pick up your car tomorrow. Today, I went to pick up my car and Malcolm told me it was my fault the ignition was bent, due to a key being forced in the ignition -- I never have done that and this is the third ignition. Both DL and Malcolm were very rude. When I picked up the car tonight, DL said no charge because there's no record or paperwork. I said both Malcolm and you told me it was $168. He said no record, no paperwork, no charge. There's no record my vehicle was ever at Jones Kia and I believe there's a chance nothing was replaced in my vehicle. The only person who helped me was Tom Caminiti, who told me to contact either Pete Manzo or Steve Smeltzer, which I did through numerous e-mails and phone messages, but I never heard a reply. Although this was a new car, I strongly believe it's a lemon and Paul Zerelli, DL, Malcolm and Jones (Junction) Kia have done me wrong. Please stay away from Jones (Junction) Kia. More