Overall, I had a great experience buying my 2011 Hyundai Santa Fe at Jordan. Hugh absolutely made the process easy and was so helpful. He ensured I bought a safe and great car! 100 across the board for Hugh and his professionalism, kindness, and hard work. The only downside to my experience was with the other two employees that assisted me in this process. They were both in the financial department and on the latter end of my buying experience. They spoke to me in a way that felt a bit demeaning and threw things at me very quickly without giving me a second to process, given buying a car is already a bit overwhelming. Other than those interactions, I knew Hugh had my back and I love my car!