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Jordan Ford

Mishawaka, IN

4.7
299 Reviews
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609 E. Jefferson Blvd.

Mishawaka, IN

46545

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Showing 299 reviews

May 24, 2025

The service department got me in and out no major work but still happy not to spend my day waiting. Thanks again !! More

by rbrousejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Grummel
May 28, 2025 -

Jordan Ford responded

Hi there, thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

May 22, 2025

The service guys at Jordan are top notch! They are pleasant and professional and address any issues big or small quickly and get you out the door. Can’t recommend them enough. Buy your next c More

by pjeremybear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Jordan Ford responded

Hi there, thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

May 20, 2025

Jean was extremely personal and professional from start to finish. She not only handled the vehicle sale but also cared enough to take my two 4 year old grand daughters to the playroom area. Brandie was More

by dosmannthomas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Did not work with internet department
May 22, 2025 -

Jordan Ford responded

Hi there, thank you for taking the time to let us know how we did. I If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2025

Wendy and Brandy were amazing. I could not have asked for better service from these Two Women! More

by Ms.Hampton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy and Brandy
May 22, 2025 -

Jordan Ford responded

Ms. Hampton, thank you for taking the time to let us know how we did. I If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2025

Excellent service always friendly and helpful. Easy to schedule and timely. Good communication and updates More

by Mselis1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Jordan Ford responded

Hi there, thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

May 09, 2025

Dave was very friendly and straightforward, he asked me what I wanted, let me know my options, and I test drove and went over pricing plans. Easy process and nice people. More

by jarretscarberry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
May 14, 2025 -

Jordan Ford responded

Hi there, thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

May 08, 2025

Tanner was a godsend! He constantly helps me and my family with our car issues. He is always so flexible in getting us in the shop in a timely fashion. He did a phenomenal More

by Stoutm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
May 10, 2025 -

Jordan Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 02, 2025

Jordan Ford has always taken great care of myself and my family. They go out of their way to make sure we are happy with both buying and service work. I highly recommend trying them out. More

by chrisdennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Jordan Ford responded

Hello there, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 02, 2025

Tanner was great. He was able to get my 30000mile service done and the service that I had originally requested while I was there, so I didn’t have to make another trip More

by deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Jordan Ford responded

Deb, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2025

Could not diagnose the problem with my vehicle. I got it back and the noise that the truck was making when I took it in is worse now that I have it back More

by Sean.evans201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonic Automotive
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Jordan Ford responded

We pride ourselves on providing exceptional service, so we are disappointed to hear that your experience with us was anything less than satisfactory. We would like the opportunity to address your concerns. Please reach out to our General Manager at (877) 447-6147 when you have a chance. Thank you, and we look forward to hearing from you.

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