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Jordan Ford

Mishawaka, IN

4.7
349 Reviews
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609 E. Jefferson Blvd.

Mishawaka, IN

46545

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Showing 349 reviews

October 15, 2025

The service was great. The people were friendly and helpful. We were in and out on great time. I highly recommend your service department to all our friends. More

by greggbh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2025

Oil change took over 2 hours even with the first appointment of the day. Tires were rotated but tire pressures were not adjusted to 65 psi in front and 80psi in rear. Service manager made things rig More

by bigdadwag1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2025

Great experience. No hassle and always great to work with. Have bought our last 5 cars from Jordan. More

by Scichra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2025 -

Jordan Ford responded

Thank you for choosing Jordan for your car purchases! We are thrilled to have provided you with a hassle-free and positive experience. We appreciate your loyalty and look forward to continuing to work with you in the future.

October 08, 2025

The service department has always treated well, their prices are at normal pricing, but always can count on Phil to see that the service is done right. More

by Gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil and Corey
Oct 10, 2025 -

Jordan Ford responded

Thank you for the glowing review! We're lucky to have Phil on our team ensuring customer satisfaction. We appreciate your continued trust in us.

September 29, 2025

Always ready for my appt when I arrive and always great me by name! I always use their service dept. More

by Skizer5020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Jordan Ford responded

Thank you so much for your review! We appreciate your loyalty and are thrilled to hear that our service team consistently meets your expectations.

September 27, 2025

Dave and the finance manager were great. Got me into a lease on a F150xlt in the payment range I could afford. More

by charlessills
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Rose
Oct 01, 2025 -

Jordan Ford responded

Thank you for your 5 star review!

September 27, 2025

First time in a long time that an oil change took less than 2 hours! More

by Colfer5326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 01, 2025 -

Jordan Ford responded

Thank you for your review! We are thrilled to hear that you had a quick and efficient oil change with us.

September 27, 2025

I’ve been going to Jordan Ford for the last 29 years and have always been happy with my vehicles and the service department. More

by bobftino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 01, 2025 -

Jordan Ford responded

Thank you for your continued loyalty! We are honored to have been your go-to dealership for nearly three decades.

September 25, 2025

Received good communication while my vehicle was in service. Because the repairs took longer than expected I was offered a loaner More

by kollar.sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod
Sep 26, 2025 -

Jordan Ford responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 25, 2025

I’ve been a customer for quite a few years now and the Service department has done an excellent job for me! Chris is the best!! Very, very helpful! Very courteous and personable!! More

by Marlanapowocki1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Jordan Ford responded

Thank you for your positive feedback! We truly value your loyalty as a customer. Our team, especially Chris, is dedicated to providing excellent service and making sure our customers are taken care of. We appreciate your kind words and look forward to continuing to serve you.

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