Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jordan Ford
Mishawaka, IN
320 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:30 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 320 reviews
August 01, 2025
I’ve spent $4000+ to fix what they first thought was a clutch issue(which didn’t work), then a transmission issue, which they speculated would fix the problem. This would’ve cost me another 4k. Can’t aff clutch issue(which didn’t work), then a transmission issue, which they speculated would fix the problem. This would’ve cost me another 4k. Can’t afford the gamble. I’ll just have to drive this 2016 Focus with its rough shifting, with 4k wasted. More
by tstergio
Employees Worked With
August 01, 2025
They all were super nice and very helpful! Thank you all very much! Will definitely be back. Thank you all very much! Will definitely be back. More
by rae3330
Employees Worked With
July 31, 2025
The service is amazing. The representative was knowledgeable, friendly, and eager to answer any questions I had The representative was knowledgeable, friendly, and eager to answer any questions I had More
by rossgang
July 24, 2025
Fast, friendly and convenient service. Tom got exactly what I wanted. Brandy was also very knowledgeable. Tom got exactly what I wanted. Brandy was also very knowledgeable. More
by Dee
Employees Worked With
July 17, 2025
I was pleased with the customer service I received. Everyone I interacted with was friendly and the communication throughout the day was top notch. I will definitely bring my vehicle back here for ser Everyone I interacted with was friendly and the communication throughout the day was top notch. I will definitely bring my vehicle back here for service in the future. More
by Holly.wunder12345
Employees Worked With
July 15, 2025
Our salesman (David Rose) and the business manager (Brandy Crothers) were very professional, while still being personable and efficient. The gentleman who walked us thorough the vehicle at delivery wa (Brandy Crothers) were very professional, while still being personable and efficient. The gentleman who walked us thorough the vehicle at delivery was excellent and patient. More
by egdunbar48
Employees Worked With
David Rose, Brandy Crothers
July 14, 2025
The whole experience was perfect and Keaton was fantastic to deal with. He is very knowledgeable and trustworthy. Went above abs beyond our expectations. I've been to lot of car dealers as this by far was th to deal with. He is very knowledgeable and trustworthy. Went above abs beyond our expectations. I've been to lot of car dealers as this by far was the best experience we have ever had. Because the vehicle we bought was a surprise for our daughter he put a bow on the car and a sign with her name. That was just the icing on the cake. The price was fair and Keaton even stayed late because we came from Michigan and we waved to get it the same day. If you are planning on going to this dealer definitely go and talk to Keaton. You won't be disappointed. Thank you Keaton and Jordan Ford for such a great and easy purchase. More
by choste1776
Employees Worked With
