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Jordan Ford

Mishawaka, IN

Overview
Employees
Reviews
Vehicles
4.7
350 Reviews
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609 E. Jefferson Blvd.

Mishawaka, IN

46545

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Showing 350 reviews

September 25, 2025

I’ve been a customer for quite a few years now and the Service department has done an excellent job for me! Chris is the best!! Very, very helpful! Very courteous and personable!! More

by Marlanapowocki1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2025 -

Jordan Ford responded

Thank you for your positive feedback! We truly value your loyalty as a customer. Our team, especially Chris, is dedicated to providing excellent service and making sure our customers are taken care of. We appreciate your kind words and look forward to continuing to serve you.

September 24, 2025

Helped me with diagnosing my car for any issues and setting up a payment plan. More

by esaray58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
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Sep 26, 2025 -

Jordan Ford responded

Thank you for taking the time to leave us a review! We are happy to hear we were able to assist you with your car and provide a payment plan that worked for you. We appreciate your business and hope to continue providing top-notch service.

September 24, 2025

They were great very fast, very helpful. Walked us through everything without any issues. No pressure made you feel important.. Highly recommended if you’re looking for a good used vehicle. More

by Rob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendi Burns
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Sep 26, 2025 -

Jordan Ford responded

Thank you for your review! We strive to provide excellent service and help our customers find the perfect used vehicle without any pressure. We appreciate your recommendation and are excited to help you in the future!

September 23, 2025

Awesome experience, very knowledgeable and friendly will recommend Jordan to anyone that sales or service or body shop. Amazing More

by Shodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner
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Sep 25, 2025 -

Jordan Ford responded

We're thrilled to hear you had an amazing experience, thank you for trusting us with your sales, service, and body shop needs. We truly appreciate your recommendation to others.

September 19, 2025

Service was on time, efficient and done very well. Jarrid explained everything and even applied Ford rewards $ that I didn't know I had. The only complaint I have is the automated appointment schedul More

by mMarkarkhhempel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrid
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Sep 22, 2025 -

Jordan Ford responded

Thank you for your positive feedback! We're glad to hear that your service was efficient and well-done.

September 19, 2025

Overall great sales and service in both departments. No hassle and friendly staff. Clean facilities. More

by Kcowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2025 -

Jordan Ford responded

Thank you for your kind words! We strive to provide great sales and service in both departments with a hassle-free and friendly experience.

September 18, 2025

They made it easy to bring in the truck for a recall service. Appreciate the communication with text messages. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2025 -

Jordan Ford responded

Thank you for taking the time to leave us a review! We are delighted to hear that our recall service was easy and our text messaging system was helpful. We value your business and look forward to serving you again in the future.

September 16, 2025

Chris was great! He was very attentive to detail. Vehicle returned in a very timely manner. More

by ddsamuelson
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle Driver
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Sep 18, 2025 -

Jordan Ford responded

Thank you for the positive feedback, we're glad to hear that Chris's attention to detail and timely service made your experience with us a great one! We look forward to serving you again in the future.

September 16, 2025

I always get excellent service at Jordan Ford in Mishawaka IN. I ave leased several cars from them. More

by rjhals1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2025 -

Jordan Ford responded

Thank you for being a loyal customer and trusting us with your vehicle needs.

September 11, 2025

Chris was exceptional! Service was done promptly at the time scheduled. Car was clean and returned promptly. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Sep 12, 2025 -

Jordan Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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