Jordan Ford

Failed to follow through on Software I had some work done on my '17 Mustang in the Summer of 2018. Part of this work required Jordan Ford to flash my computer. What they didn't do was g I had some work done on my '17 Mustang in the Summer of 2018. Part of this work required Jordan Ford to flash my computer. What they didn't do was give me a copy of the original programming from the computer. In Jan of 2019 I was having some work done at an independent service center that required the original calibration (the one Jordan installed locked the computer). When the new service contacted Jordan for the calibration, they said that they had emailed it to me. They did not, in fact I even had (and still have) the Ford Customer Viewpoint email from the visit back last summer, I certainly would not have kept a survey and deleted something as important as the OEM calibration for the car. Long story short, Jordan Ford fell through because their tech used his own computer and didn't pass on the most important item. Then tried to say I was the one that had it and they emailed it to me (why is there no record of their email to me on their own server?). It ended up costing me a few hundred extra in order to sort it out. The way Jordan handled it though, they have lost my business both sales and service. More

Jordan Ford Will Find the Vehicle you want Working with Jordan Ford is the best experience I have in getting a new car. Jake was kind, funny and professional. They walked me thru every feature Working with Jordan Ford is the best experience I have in getting a new car. Jake was kind, funny and professional. They walked me thru every feature on the new vehicle which was extremely helpful. Sherri More

2nd review much better I am now happy with my purchase. There were some issues prompting my first unsatisfactory review. These have been resolved. I need to mention that whe I am now happy with my purchase. There were some issues prompting my first unsatisfactory review. These have been resolved. I need to mention that when my car had a problem my salesman Shawndel did come to my house and jumpstart my car for me. I can now recommend Jordan Ford. More

Kevin Ball Kevin was able to go out and find exactly what we were looking for on their dealer network. Kevin made it a pleasant experience!! I would cheerfully Kevin was able to go out and find exactly what we were looking for on their dealer network. Kevin made it a pleasant experience!! I would cheerfully recommend Kevin. Jeff Corey More

Best experience ever! Thank you so much for Danial and John today for making our car buying experience so easy and enjoyable. We were so undecided and Danial was so patient Thank you so much for Danial and John today for making our car buying experience so easy and enjoyable. We were so undecided and Danial was so patient with us, we switched our minds back and forth and he didn’t push at all. Financing was easy and John made everything go smoothly. Thanks again, I’ll always shop the Jordon way from now on! More

car purchase recently purchased a preowned car from Ilysa. overall experience was simple, joyous, and fantastic. Would highly recommend Ilysa or any other associat recently purchased a preowned car from Ilysa. overall experience was simple, joyous, and fantastic. Would highly recommend Ilysa or any other associate at Jordan Automotive! More

Always a great experience We recently purchased a car from Kevin Ball at Jordan Ford and his help and professionalism were excellent. This is the third vehicle we have purchas We recently purchased a car from Kevin Ball at Jordan Ford and his help and professionalism were excellent. This is the third vehicle we have purchased here and as always it is a pleasurable experience. Kevin took care of us and we will not hesitate to return for our next vehicle. More

New (used) Chrysler Town and Country Wendi was great to work with no pressure no buying a vehicle, will be buying my next one form them again. Had a wonderful experience on the Used car l Wendi was great to work with no pressure no buying a vehicle, will be buying my next one form them again. Had a wonderful experience on the Used car lot, was in and out with keys in hand in under 1 hour and a half. More

Great experience The entire buying experience i had was great! They helped me out throughout the entire process. They respected my price range and were not pushy at al The entire buying experience i had was great! They helped me out throughout the entire process. They respected my price range and were not pushy at all. Overall amazing experience and would reccomend to anyone looking to have a stress free no pressure buying experience. More

Excellent & professional! Greeted promptly. Initially we were just looking & didn’t want any assistance. Staff was fine with that and let us know they were available if we had Greeted promptly. Initially we were just looking & didn’t want any assistance. Staff was fine with that and let us know they were available if we had any questions. All aspects were explained in detail, if there was something they didn’t know the answer to they asked other staff. After the sale Kadi made us feel we could call or stop in anytime we had a question. Kadi was friendly and professional. We purchased the ultimate plus appearance pkg. We also purchased the extended warranty. We weren’t pressured to get either of those. This was the most relaxing and stress less car buying experience I have EVER had!! I don’t plan on using any other car dealer in the future 🤗 👍 More