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Jordan Toyota
Mishawaka, IN
158 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:30 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:30 AM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 158 reviews
April 28, 2026
Stacy in the service department always has my back and this is why I am loyal to Jordan‘s service department. We need more people like Stacy. this is why I am loyal to Jordan‘s service department. We need more people like Stacy. More
by Jo
Employees Worked With
April 27, 2026
Patrick was so helpful putting up with all of our questions and getting us the car we love! questions and getting us the car we love! More
by hoss46528
April 26, 2026
The service team was professional, courteous and prompt. The text message explaining the services needed and performed is helpful for transparency. Amazing service as always. The text message explaining the services needed and performed is helpful for transparency. Amazing service as always. More
by roederas
April 25, 2026
Shawndel was amazing, very patient and answered all of our questions. He Took the time to stay late and show us how our new truck worked. Overall everyone we encountered there was very nice and personable our questions. He Took the time to stay late and show us how our new truck worked. Overall everyone we encountered there was very nice and personable. More
by Eagdersquirrel
Employees Worked With
Shawndel
April 19, 2026
Shawn was an absolute pleasure to work with and did an outstanding job from start to finish. His professionalism, attention to detail, and clear communication really stood out throughout the entire proces outstanding job from start to finish. His professionalism, attention to detail, and clear communication really stood out throughout the entire process with me buying a truck. He went above and beyond to ensure everything was completed to a high standard, and his dedication to quality I asked for. I truly couldn’t have asked for a better experience. Shawn exceeded expectations in every way, and I greatly appreciate the effort and care he put into his job. Thank you again for such excellent service. More
by sbenko
Employees Worked With
Shawn
April 14, 2026
Very easy and pleasant buying experience. Felt like I was able to take my time to decide without being rushed. Good balance of attentiveness without being pushy Felt like I was able to take my time to decide without being rushed. Good balance of attentiveness without being pushy More
by shicklem
April 14, 2026
I appreciate the friendliness of everyone I have dealt with at Jordan. They kept me updated on the progress of the work being done, and when my car was ready I received an easy to understand explanation with at Jordan. They kept me updated on the progress of the work being done, and when my car was ready I received an easy to understand explanation of what was done and what still needed to be done. More
by terri.ganger
Employees Worked With
April 07, 2026
Service is very good, quick and efficient. They were able to squeeze me in for a tire problem and hunted for the cheapest way to proceed. They were able to squeeze me in for a tire problem and hunted for the cheapest way to proceed. More
by williameli906
Employees Worked With
April 04, 2026
Service appt. Was easy and available quickly (next day). Appointment explained, diagnostics done. Suggested two options, did one. Updated software on Avalon that Was easy and available quickly (next day). Appointment explained, diagnostics done. Suggested two options, did one. Updated software on Avalon that I don’t know was needed, but wasn’t working well. So far, it’s much improved and working right. Thomas in service was friendly, helpful and explained and answered my questions. More
by Jennifer
Employees Worked With
Thomas
