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Jordan Toyota

Mishawaka, IN

4.8
184 Reviews
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920 E. Jefferson Blvd.

Mishawaka, IN

46545

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Showing 184 reviews

June 12, 2026

Knowledgeable service team from top to bottom. Identified problem and fixed on a timely fashion. More

by Edstacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy
June 12, 2026

I like that each client get an individual person to work with them. I loved the personal touch! More

by terriecksteinrocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton
Jun 13, 2026 -

Jordan Toyota responded

Thank you for recognizing our personalized approach. We're glad you had a positive experience with us.

June 11, 2026

Prices for Service are a tad high but the Customer Service is always good. For example, my 30,000 mile oil change was $702 yesterday. More

by connjames32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payton
Jun 12, 2026 -

Jordan Toyota responded

We appreciate your feedback about our customer service team. Please give us a call to discuss your service experience in more detail.

June 09, 2026

customer service was great. He updated me on what was going on as my car was getting serviced. More

by dealerRater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Jordan Toyota responded

We appreciate your feedback about the service experience. Clear communication during service visits helps ensure everything goes smoothly.

June 09, 2026

Sales Executive, Cheli Gutierrez, was very personable and made the ordering of a new Toyota Hybrid Rav4 a pleadant expience. Also, the fianancial manager was very thorough in explaining those details as well More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Jordan Toyota responded

Thank you, John! We're glad Cheli and our finance team made your RAV4 Hybrid ordering experience smooth and pleasant.

June 07, 2026

I worked with Morgan Hershberger on ordering a new lead Toyota Rav4 4. The process was seamless. When the car was delivered, I dealt with Mr. Ferrell. He was excellent in explaining the process and agai More

by maryluber1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Hershberger, Mr. Ferrell, and Not sure of other young lady's name
Jun 08, 2026 -

Jordan Toyota responded

Thank you for recommending us and for sharing your positive experience with Morgan, Mr. Ferrell, and our team. We're glad the process went smoothly for you from start to finish.

June 05, 2026

I love this service center! Friendly knowledgeable staff, comfortable waiting area, and snacks, not to mention my car is always flawlessly serviced in a timely manner. More

by janehenry918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy
Jun 08, 2026 -

Jordan Toyota responded

We're glad you've had such a positive experience with our service team. Thank you for choosing Jordan Toyota for your vehicle's care.

June 04, 2026

Excellent, professional service that addressed all my concerns in a timely fashion. Also, it was a great perk to use massage chair while my car was serviced. More

by Tasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2026 -

Jordan Toyota responded

Thank you, Tasha! We're pleased our team addressed your concerns efficiently, and we're glad you enjoyed the massage chair amenity.

June 02, 2026

My service advisor, Stacey Eades is the best. She explains everything and goes out of her way to make sure it's done right. Will always return for any service. More

by jomomma1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey
Jun 04, 2026 -

Jordan Toyota responded

We're glad to hear about your positive experience with Stacey. Thank you for choosing Jordan Toyota for your service needs.

June 02, 2026

Hassle free service. Lobby had a play area for kids if needed to. Everyone seemed straight forward More

by shadowclark34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2026 -

Jordan Toyota responded

Thank you for the feedback about our service and facilities. We appreciate you choosing Jordan Toyota.

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