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Jordan Toyota

Mishawaka, IN

4.8
121 Reviews
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920 E. Jefferson Blvd.

Mishawaka, IN

46545

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Showing 121 reviews

November 17, 2025

Dearship very friendly and all that my wife and I met were very helpful. Very impressed to say the least. More

by mike.barnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison
Nov 19, 2025 -

Jordan Toyota responded

Thank you for your kind words! We are thrilled to hear that our team was able to provide excellent service to you and your wife. We strive to make every customer's experience a positive one. Thank you for choosing us!

November 14, 2025

Stacy always takes care of me and her customer service is top notch! I appreciate her hardwork and dedication. More

by TS75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy
Nov 19, 2025 -

Jordan Toyota responded

Thank you so much for your kind words! We strive to provide exceptional customer service and I am glad to hear that Stacy's efforts have not gone unnoticed. We value your business and look forward to serving you in the future.

November 13, 2025

I’ve been a customer of Jordan Toyota for years. They have always been helpful but recently their service has shifted. The tone of the service department has lifted, the communication has gotten str More

by lkarnecki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey, Ashe
Nov 15, 2025 -

Jordan Toyota responded

Thank you for your loyal support and kind words! We are constantly striving to elevate our service and it's great to hear that you have noticed the positive shift. It's our pleasure to make your car maintenance experience a pleasant one. We will continue to provide the best service possible. Thank you again!

November 12, 2025

Prompt service and friendly staff as well as quality service make this dealership excel. I did not particularly like getting a text as to the condition of the vehicle and the recommended service. I woul More

by Larry
Recommend Dealer
Yes
Employees Worked With
Lancu
Nov 13, 2025 -

Jordan Toyota responded

Thank you for your feedback! We understand your preference for discussing service recommendations with our writers and will definitely take that into consideration in the future. Thank you for choosing our dealership and we look forward to serving you again!

November 11, 2025

Jordan hid from us a driver side actuator that doesn’t work; blows cold air. More

by 54fighting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sonic Automotive
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Jordan Toyota responded

Hi there, we apologize for any inconvenience caused by the faulty actuator. Please reach out to us at (877) 447-5859 when you can so we can address this situation directly. Thank you and have a great day.

November 08, 2025

The service Advisor Thomas Lancu is very helpful and personable. My Camry was serviced very well and it performs smoothly afterwards. I am 100% satisfied with the service. More

by chaoyingsun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Lancu
Nov 11, 2025 -

Jordan Toyota responded

Thank you for taking the time to leave such a kind review. We strive to provide 100% satisfaction to all of our customers and we are happy to have exceeded your expectations. We appreciate your business and hope to see you again soon.

November 08, 2025

Friendly, accommodating, thorough, unrushed. Very good at explaining the issue and the corrective steps needed. More

by jpoirier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2025 -

Jordan Toyota responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our team was able to provide friendly, accommodating, and thorough service. Thank you for choosing Jordan Toyota!

November 04, 2025

Everyone is very personable and they explain the work they are doing and do it in a timely manner. More

by choke6369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Iancu
Nov 05, 2025 -

Jordan Toyota responded

Hi, thank you for taking the time to leave a review for us at Jordan Toyota. We're happy we could meet your expectations!

November 04, 2025

The customer service at Jordan Toyota is excellent. My husband and I appreciated the snacks we were given while waiting as our RAV4 was being serviced. Tommy was very friendly and competent. I stron More

by annpi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Nov 06, 2025 -

Jordan Toyota responded

Thank you for your glowing review! We take great pride in our customer service and are thrilled to hear that you had a positive experience with our team. We hope you continue to choose Jordan Toyota for all your vehicle needs.

October 31, 2025

Shelly did a great job filing my claim to repair my wheel. She was very personable and professional, as well as knowledgeable! She also got back to me in a timely manner regarding my claim status! Grea More

by novamoses3
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
Nov 05, 2025 -

Jordan Toyota responded

Thank you so much for leaving us a positive review! We're thrilled to hear that Shelly provided excellent service in filing your claim and keeping you informed. We're lucky to have her on our team!

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