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Jordan Toyota

Mishawaka, IN

4.8
201 Reviews
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920 E. Jefferson Blvd.

Mishawaka, IN

46545

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Showing 201 reviews

June 09, 2026

customer service was great. He updated me on what was going on as my car was getting serviced. More

by dealerRater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Jordan Toyota responded

We appreciate your feedback about the service experience. Clear communication during service visits helps ensure everything goes smoothly.

June 09, 2026

Sales Executive, Cheli Gutierrez, was very personable and made the ordering of a new Toyota Hybrid Rav4 a pleadant expience. Also, the fianancial manager was very thorough in explaining those details as well More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Jordan Toyota responded

Thank you, John! We're glad Cheli and our finance team made your RAV4 Hybrid ordering experience smooth and pleasant.

June 07, 2026

I worked with Morgan Hershberger on ordering a new lead Toyota Rav4 4. The process was seamless. When the car was delivered, I dealt with Mr. Ferrell. He was excellent in explaining the process and agai More

by maryluber1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Hershberger, Mr. Ferrell, and Not sure of other young lady's name
Jun 08, 2026 -

Jordan Toyota responded

Thank you for recommending us and for sharing your positive experience with Morgan, Mr. Ferrell, and our team. We're glad the process went smoothly for you from start to finish.

June 05, 2026

I love this service center! Friendly knowledgeable staff, comfortable waiting area, and snacks, not to mention my car is always flawlessly serviced in a timely manner. More

by janehenry918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy
Jun 08, 2026 -

Jordan Toyota responded

We're glad you've had such a positive experience with our service team. Thank you for choosing Jordan Toyota for your vehicle's care.

June 04, 2026

Excellent, professional service that addressed all my concerns in a timely fashion. Also, it was a great perk to use massage chair while my car was serviced. More

by Tasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2026 -

Jordan Toyota responded

Thank you, Tasha! We're pleased our team addressed your concerns efficiently, and we're glad you enjoyed the massage chair amenity.

June 02, 2026

My service advisor, Stacey Eades is the best. She explains everything and goes out of her way to make sure it's done right. Will always return for any service. More

by jomomma1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey
Jun 04, 2026 -

Jordan Toyota responded

We're glad to hear about your positive experience with Stacey. Thank you for choosing Jordan Toyota for your service needs.

June 02, 2026

Hassle free service. Lobby had a play area for kids if needed to. Everyone seemed straight forward More

by shadowclark34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2026 -

Jordan Toyota responded

Thank you for the feedback about our service and facilities. We appreciate you choosing Jordan Toyota.

May 31, 2026

Morgan was very helpful. She started the application process before I got to the dealership so when I got to the dealership I was ready to sign papers and leave with my brand More

by Irflor2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Hirschberger
Jun 02, 2026 -

Jordan Toyota responded

Thank you for sharing your experience with us. We're glad Morgan was able to streamline the process and make your visit efficient.

May 29, 2026

Kept me very well informed on progress of repair. Thomas was excellent to work with More

by do05452
Recommend Dealer
Yes
Employees Worked With
Thomas (service rep) was excellent. Co
May 30, 2026 -

Jordan Toyota responded

We're glad Thomas and our team kept you well informed throughout the repair process. Thank you for choosing our service department.

May 26, 2026

Peyton was professional and courteous and made sure if I had any questions he was there to answer them More

by Bill.hisaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Gildea
May 29, 2026 -

Jordan Toyota responded

Thanks for sharing your experience with Peyton. We appreciate you choosing Jordan Toyota for your automotive needs.