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Joseph Buick GMC

Cincinnati, OH

4.6
491 Reviews
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8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 491 reviews

October 07, 2025

Great experience. Quick and efficient purchase. Appreciate everyone I worked with - very friendly and professional. More

by sblewis012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2025 -

Joseph Buick GMC responded

Thanks for your feedback on your recent visit to Joseph Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience.

October 04, 2025

My car was serviced in a timely fashion. Employees are friendly and courteous. No complaints. More

by PATSFANS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 03, 2025

Great experience! I live 2 hours from the dealership. The sales and finance team were able to put together a deal over the phone to save time. Once I came in the servi More

by a_dubb812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'shaun Casey
Oct 03, 2025 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

October 03, 2025

Ishawn was amazing. From the time we entered the lot until we purchased our car, he handled our journey with care. He even called a few days later to check in and to mak More

by Sydney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ishawn - sales representative
Oct 04, 2025 -

Joseph Buick GMC responded

Sydney, it's fantastic to hear that Ishawn provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Joseph Buick GMC!

October 03, 2025

I've had a great experience with the dealership. From purchase to routine oil changes. Fair price for oil change and I don't have to worry about a loose oil plug. I had 3 bad experience with local o More

by DSMITH9712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 30, 2025

Second time I have had my oil changed and have a leak again tired of having to go back More

by DWISE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry
Oct 03, 2025 -

Joseph Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you to see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 27, 2025

Wonderful Service Highly recommended them! You can always trust Joseph Buick GMC. Call them when you are ready More

by carmen.ramundo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2025 -

Joseph Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

September 20, 2025

Went in for an oil change on June 11th, wanted weather stripping replaced on the driver's door. Was told that it needed to be ordered, should take a week and they would call. I called (left message) July More

by scott0865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Farrell
Sep 24, 2025 -

Joseph Buick GMC responded

Hi Scott: We apologize for the experience you've had and the issues with communication. It's obviously not how we want this process to go for our customers. Can you please provide the contact information used for this purchase in order for us to look into this? We look forward to hearing from you soon.

September 05, 2025

Worked with Danny Fluker to turn in a lease-end vehicle and lease a new one. I found my new vehicle on their website so I knew what I wanted and the vehicle was ready for me to view when I got there. The w More

by plenoir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Fluker
Sep 05, 2025 -

Joseph Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 02, 2025

Worked with Ruben Loaiza to purchase my new GMC Acadia. Ruben was very friendly and professional. Knowledgeable about the car and answered all of my questions. After a few days followed up with a phone ca More

by reinhardtkevic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Loaiza
Sep 02, 2025 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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