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Joseph Buick GMC

Cincinnati, OH

4.5
538 Reviews
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8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 538 reviews

January 21, 2026

I have had my Buicks serviced here for almost 20 years. Always excellent service that I can trust. More

by RBAMBERGER
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron DuScheid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2026 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 21, 2026

Personnel was helpful, friendly and professional. Work was completed in a timely manner. Service manager provided a coupon. More

by MWRUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Pies
Jan 21, 2026 -

Joseph Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

January 18, 2026

He was very patient we us and helped us with picking out our car we would definitely recommend him More

by terri_scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben
Jan 19, 2026 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

January 16, 2026

I called and received the automated system, they responded within the day. They also had me scheduled within two days, car was fixed in the day. The extra perk of being dropped off and picked up is More

by DTRICE132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron DuScheid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2026 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

January 14, 2026

Everyone there was great to work with! Special shout out to Danny for all his help in working with me! Great people to do business with, and I would definitely do business with them again More

by Yolojeeper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny and Kazz
Jan 14, 2026 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

January 10, 2026

I waited two and a half hours for an oil change. My appointment was at 10:30 and they didn’t finish until 1:00. After I questioned what was taking so long I was told they were short of help. I wi More

by sallysue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ra'Shaad Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know their name
Jan 12, 2026 -

Joseph Buick GMC responded

Sally, we're sorry that you didn't have a completely satisfying visit. Our management team would like to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 08, 2026

I have been taking my 2020 gmc sierra for service at this dealership since purchased new. Always great service and friendly staff. More

by peteypie222000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron DuScheid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2026 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

January 08, 2026

Good customer service and good communication skills with clients, and better understanding of the vehicle More

by Louis Ikretsero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben
Jan 11, 2026 -

Joseph Buick GMC responded

Louis, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 06, 2026

Every vehicle we have purchased in the past 25 years, including the cars for both of our children, were purchased from this dealership. During those years, the dealership has remodeled/rebuilt to stay u More

by nancybrockman4219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron DuScheid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 04, 2026

They were amazing to work with, ask for Dennis Bettis. My experience with him was a great one. Very kind, respectful and he was easy going. No pressure to buy. I will definitely be back for another vehicl More

by noisebomb08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Bettis
Jan 04, 2026 -

Joseph Buick GMC responded

Thank you so much for choosing Joseph Buick GMC! Please let us know if we can be of any more assistance.

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