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Joseph Buick GMC

Cincinnati, OH

Overview
Reviews
4.6
547 Reviews
Call Dealership (513) 741-1000

8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 547 reviews

February 10, 2026

Outstanding customer service and support from all employees we dealt with. Would highly recommend to anyone. More

by DENISE.L.DALY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
Report | Print
Feb 10, 2026 -

Joseph Buick GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

February 07, 2026

Right on time. Very knowledgeable. Polite and efficient. Nice place to relax while waiting. An easy checkout experience. More

by L2ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith, Ron DuScheid
Report | Print
Feb 07, 2026 -

Joseph Buick GMC responded

It’s great to hear you had a smooth service experience. We’re glad our team was on time, courteous, and informative during your Buick service. Knowing the waiting area and checkout process met your needs is very rewarding.

February 05, 2026

Danny was great to work with. It was an easy and quick deal to get done and put together. Very easy in and out when buying my truck! Rashad was easy going too. More

by MSHOAIB255
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny, Ra'Shaad Hill, Chris Townsend
Report | Print
Feb 05, 2026 -

Joseph Buick GMC responded

We appreciate you highlighting how seamless and efficient the purchase of your new Buick was. We’re glad Ra'Shaad’s friendly approach helped make the in-and-out process quick. Enjoy your new ride and feel free to reach out if you need anything down the road.

February 04, 2026

I purchased my Nissan Rouge in 2018 and the salesman Rasheed and financial staff Patrick, were awesome. I still love my Nissan. My blower motor broke and they repaired it for me. They did a great job. More

by BOBBIESUE214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith, Ron DuScheid
Report | Print
Feb 04, 2026 -

Joseph Buick GMC responded

It’s great to hear your Nissan Rogue is back to peak performance after our team repaired the blower motor. We’re happy you’re still enjoying your Rogue and look forward to assisting you again.

February 04, 2026

On every appointment. Always aware of my time waiting, how far I have travelled to get service. Check my car over before or after a long road trip, pleasant and get me in More

by TMJSTITCHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chris
Report | Print
Feb 05, 2026 -

Joseph Buick GMC responded

We’re glad to hear our team’s focus on your time, thorough Encore GX inspections, and a well-kept lounge enhanced your visits. Ensuring you’re in and out efficiently and ready for the road is our goal. Thank you for the 5-star rating and for trusting us with your Buick.

February 03, 2026

Chris Farrell was very helpful to me in correcting a mistake that was made at another shop. More

by CWASSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Farrell
Report | Print
Feb 03, 2026 -

Joseph Buick GMC responded

Thank you for your five-star review. We’re glad our service team could correct the earlier mistake and have your Buick Envision running smoothly.

February 02, 2026

Chris Farrell and the staff were VERY proactive and repaired the issue in a timely manner. Always great to work with. We will not go anywhere else!! Thank You!!! More

by JON.PAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Farrell
Report | Print
Feb 02, 2026 -

Joseph Buick GMC responded

We’re happy our proactive approach got your GMC Sierra 2500 back on the road so quickly. Thank you for trusting us, and we look forward to assisting you in the future.

January 30, 2026

I have purchased and have serviced my Buicks at Joseph Buick for almost 20 years. I have never, ever been disappointed. They are the best! More

by RBAMBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith, Ron DuScheid
Report | Print
Jan 30, 2026 -

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

January 24, 2026

Chris did an excellent job putting me in my new 2026 Denali Ultimate. Got me the exact vehicle I was looking for. More

by PERRY10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Townsend
Report | Print
Jan 24, 2026 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 21, 2026

I have had my Buicks serviced here for almost 20 years. Always excellent service that I can trust. More

by RBAMBERGER
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith, Ron DuScheid
Report | Print
Jan 21, 2026 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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