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Joseph Buick GMC

Cincinnati, OH

4.6
480 Reviews
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8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 480 reviews

August 16, 2025

Joseph Buick Service is great, called at last minute and they were able to fit me it. I waited for my car while they changed my oil and rotated my tires. Was quick and everyone was very pleasant and kept me More

by blakegusta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2025 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

August 14, 2025

I have received excellent customer service and am satisfied with the care for my vehicle thus far. Tommie and Terry have always been courteous and helpful. I would definitely recommend Joseph Buick G More

by judyrey822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie, Terry
Aug 14, 2025 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 14, 2025

Everyone was friendly, fast, professional. I was able to get in and get out. Thank you More

by gnomechasing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 10, 2025

I had an appointment to get my oil changed at 9am and I was told it would be 3-4 hour wait time and then they didn’t call me to tell me it was finished til 2pm. What’s the point of having an appointment. I More

by BOWMAN.JENNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Galbraith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Joseph Buick GMC responded

Hi Jenna: We're sorry that you didn't have a completely satisfying visit. Feel free to call someone from our management team. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 02, 2025

What an Awesome Day Chris Farrell, a smart young man, look me In my eyes stood me what the mechanics did and ordered my new part. Thank You Great Service Tamia Perry More

by perrytamia07@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Farrell
Aug 02, 2025 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

August 01, 2025

Everything was as expected, friendly and very helpful in all matters,will continue doing business. More

by MMEADOWS941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 30, 2025

Had no issues. My experience was good. Received my car back on the day they said they woul have it ready by. Chris was very helpful throughout the whole process of More

by PDROB44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny in sales
Jul 30, 2025 -

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 25, 2025

I’Shaun exceptional. Very attentive, but no pressure!! He was one of the main reasons we purchased the vehicle. More

by pbklaber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I’Shaun Casey
Jul 25, 2025 -

Joseph Buick GMC responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

July 25, 2025

Let’s start with Mr. Daniel Fluker he sold my car to me 2 yrs ago. Outstanding salesman he goes above and beyond making sure customers are satisfied. When I have my car More

by bonitacarlisle9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 24, 2025

Did not check a/c liked asked clutch on compressor broke toke to other place to fix never be back More

by RROARK4333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Galbraith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2025 -

Joseph Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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