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Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.5
621 Reviews
For numerous years, Joseph Buick GMC has been dedicated to providing exceptional vehicle sales and servicing in the Cincinnati, OH area. Our journey has led us to become one of the largest dealership groups in Cincinnati, all while remaining a cherished family-owned and operated business. Throughout our tenure, we've proudly garnered top recognition as one of Cincinnati's premier Buick and GMC dealerships. Our team of seasoned professionals blends extensive experience with unparalleled expertise to cater to the unique requirements of every customer. Joseph Buick GMC prioritizes exceptional customer service, ensuring every interaction with our Cincinnati dealership leaves a lasting positive impression. With over 50 years of fostering trusting relationships with employees, clients, and industry affiliates, we embark on a new era of unparalleled service and leadership. Our commitment is to deliver an outstanding purchasing and ownership journey, setting the standard for excellence that others aspire to replicate.
Contact Dealership

8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 621 reviews

August 28, 2026

I’m able to get an appointment with the service department within a reasonable amount of time. I’m given a clear explanation of what needs to be done. More

by kkorte57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in the service department
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Aug 28, 2026 -

Joseph Buick GMC responded

Timely appointment availability and clear explanations are central to how our service department approaches work on your Buick Cascada. Knowing you found the scheduling convenient and our explanations helpful means a lot to us.

August 27, 2026

Called about a vehicle was able to do everything over the phone to make decision went same night to pick up! Dennis was awesome! More

by DLUSK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonah McKissick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Kremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Bettis
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Aug 27, 2026 -

Joseph Buick GMC responded

Your note about completing everything by phone and picking up your new Buick Envision the same night highlights our focus on convenient service. We’re pleased our team could support you throughout, and your five-star rating means a lot to us. Thank you for choosing our dealership.

August 26, 2026

From the service personnel to the technicians that work on my vehicle always deliver top notch professional work with a friendly attitude! ! More

by GABULLDOGS68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ron DuScheid
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2026 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 25, 2026

Staff was friendly and work was done in a timely manner! There were many appointment times available. More

by pattystein0728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron DuScheid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 25, 2026 -

Joseph Buick GMC responded

Your note about our friendly staff and the prompt work on your Buick Envista reflects how our service team prioritizes efficiency and a welcoming atmosphere. We’re glad the many appointment options made scheduling convenient for you. Thank you for the five-star rating!

August 24, 2026

I like this dealership, everyone I have dealt with from Sales, Service and Finance has been positive, easy to relate to and willing to take the time to explain. I bought my last Encore From here, it was More

by rhughes40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman: Adam Moller, Finance: I forgot his name
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Aug 24, 2026 -

Joseph Buick GMC responded

After having your previous Encore serviced here and now choosing your new Encore GX with us, your ongoing trust is truly appreciated. Knowing you found our sales, service, and finance teams approachable and thorough in their explanations means a lot to our team.

August 22, 2026

Chris Farrell great man to have in the service department. Very courteous and knowledgeable. I ask for him every time I call More

by Wlr
Recommend Dealer
Yes
Employees Worked With
Chris Farrell
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Aug 22, 2026 -

Joseph Buick GMC responded

Knowing that our service department has consistently been courteous and knowledgeable means a lot to us. We look forward to assisting you again with your GMC Acadia.

August 22, 2026

Pleased with the customer service I received however Service representative forgot to check my front finder. The sale rep.advised me to reschedule appointment with service department and he will make s More

by murrayv1671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonah McKissick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Kremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 22, 2026 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 22, 2026

Got a real good deal and the staff there is very pleasant to work with. Love my new Yukon. If you’re looking for a GMC I can highly recommend Joseph GMC. More

by ironbridge68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonah McKissick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Kremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
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Aug 22, 2026 -

Joseph Buick GMC responded

Knowing you found our staff pleasant and secured a great deal on your new Buick is rewarding. Hearing you would recommend us and that you’re enjoying your Buick means a lot to our team.

August 19, 2026

Great experience! I highly recommend Adam M. Very professional and easy to work with. No pressure but are sure to please. More

by tkelsch02
Service Time
Recommend Dealer
Yes
Employees Worked With
Adam M 10 Stars
Print
Aug 19, 2026 -

Joseph Buick GMC responded

Knowing that your service visit felt professional and pressure free means a lot to our service team. We’re pleased we could provide an experience that left you confident in our care.

August 18, 2026

I would not recommend Joseph GMC dealership in Colerain, Ohio to anyone! Dennis Bettis was my Salesperson. Dennis promised us a set of Floor Mats along with a $25 Gift Card to Outback. It has now been over More

by primesportusa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dennis Bettis
Print
Aug 19, 2026 -

Joseph Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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