Joseph Buick GMC

The salesperson was very helpful as well as the finance person. Had a question about how to use the Driver information screen. The service department was very helpful in explaining and telling me how to ge person. Had a question about how to use the Driver information screen. The service department was very helpful in explaining and telling me how to get a duplicate key More

They were Nice to work with, the oil change was done well within the time I was told within the time I was told More

Original Work requested was fine. They left the key on during the work and made the battery die. Proceeded to tell me the battery was bad and tried to upsell me a new battery when it They left the key on during the work and made the battery die. Proceeded to tell me the battery was bad and tried to upsell me a new battery when it didn’t need one. Classic dealership service….. More

The mechanics truly do a great job of determining the issue with your vehicle. The biggest issue is the communication with the customers during the process. My car was in the shop for almost 3 weeks, and issue with your vehicle. The biggest issue is the communication with the customers during the process. My car was in the shop for almost 3 weeks, and I had to reach out to the in order to find out what was going on. More

Things went well but after 2 hours waiting I was offered a courtesy vehicle. Should have offered me this when I arrived knowing the service was going to take hours. a courtesy vehicle. Should have offered me this when I arrived knowing the service was going to take hours. More

Second time I brought my new car in for service. Communication about what work was accomplished has been zero with zero follow up. This is my fifth vehicle I have purchased from Joseph. Tim Perry i Communication about what work was accomplished has been zero with zero follow up. This is my fifth vehicle I have purchased from Joseph. Tim Perry is awesome but the service dept has been a disappointment More

Dealership is excellent,but I had a situation with service guy telling us he has never heard of warranty paying anything towards battery replacement. Although we said whether warranty pays toward or n service guy telling us he has never heard of warranty paying anything towards battery replacement. Although we said whether warranty pays toward or not we want work to be done,but wasn't until the following Monday that I was able to pick up my car because no service over the weekend. More

They were very nice and friendly. Awesome experience I must say. Thank you very much Awesome experience I must say. Thank you very much More

Adam Moeller our Sales Rep was awesome. Friendly, Informative and a pleasure to work with. I would buy from Adam again!! Friendly, Informative and a pleasure to work with. I would buy from Adam again!! More

I’m able to get an appointment with the service department within a reasonable amount of time. I’m given a clear explanation of what needs to be done. department within a reasonable amount of time. I’m given a clear explanation of what needs to be done. More