
Joseph Buick GMC
Cincinnati, OH
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I was having issues with my car. I called the service department and explained my issue over the phone. They told me what they believed the problem was and said I could bring the car I called the service department and explained my issue over the phone. They told me what they believed the problem was and said I could bring the car in and they would get it taken care of that day. I dropped the car off and they fixed the issue that day. More
Recently got an oil change and tire rotation. Waiting room well equipped. Funny thing happened though; my keys were lost! Had everybody searching for them. Made my day! Waiting room well equipped. Funny thing happened though; my keys were lost! Had everybody searching for them. Made my day! More
The car I was about to test drive had 0 gas which was frustrating, but they quickly added gas when it was brought to their attention. The finance process took longer than expected due to electronic erro frustrating, but they quickly added gas when it was brought to their attention. The finance process took longer than expected due to electronic errors - no big deal. The end of the purchase was frustrating as I felt very rushed to get the things from my old car into the new car (it was closing time) but I was there hours earlier. I wish I had more time to get my things out of my car. I ended up accidentally leaving change and other random things behind because I didn’t want to hold anyone up. Looking back, I wish I took my time as this was a big purchase. Oh well. All in all, very professional but didn’t appreciate being rushed. More
Friendly staff and quick service. Very helpful accurate employees attention to detail reasonably priced oil change Very helpful accurate employees attention to detail reasonably priced oil change More
I’Shaun, Devin and Patrick were all great and extremely helpful. Buying a car is already a timeous process. Between the three of them, i was able to get in and get all the paperwork signed, then get on my helpful. Buying a car is already a timeous process. Between the three of them, i was able to get in and get all the paperwork signed, then get on my way. More
Great job to the young man that helped me get my car that I love I love More
Just great service anything I come for any appointment. They remember my name and what needs to be done without looking my info up. They remember my name and what needs to be done without looking my info up. More
Service department is always clean. Staff polite and friendly. Waiting area is well appointed and comfortable Staff polite and friendly. Waiting area is well appointed and comfortable More
I came in with a routine service and the initial cost was exorbitant. The service person found me a lower cost option. Terry did an excellent job for me. exorbitant. The service person found me a lower cost option. Terry did an excellent job for me. More