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Joseph Buick GMC

Cincinnati, OH

4.6
462 Reviews
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8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 462 reviews

July 07, 2025

I was having issues with my car. I called the service department and explained my issue over the phone. They told me what they believed the problem was and said I could bring the car More

by JENNIFER.NICHTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 05, 2025

Recently got an oil change and tire rotation. Waiting room well equipped. Funny thing happened though; my keys were lost! Had everybody searching for them. Made my day! More

by bhoward28702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

July 04, 2025

The car I was about to test drive had 0 gas which was frustrating, but they quickly added gas when it was brought to their attention. The finance process took longer than expected due to electronic erro More

by k.holmberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/a
Jul 06, 2025 -

Joseph Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

July 03, 2025

Friendly staff and quick service. Very helpful accurate employees attention to detail reasonably priced oil change More

by BSIC1531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Joseph Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

July 03, 2025

IIshaun was very patient, helpful & made the experience go as well as possible. Great young man. More

by BARBWITTICH67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ishaun
Jul 03, 2025 -

Joseph Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 25, 2025

I’Shaun, Devin and Patrick were all great and extremely helpful. Buying a car is already a timeous process. Between the three of them, i was able to get in and get all the paperwork signed, then get on my More

by Ashleajean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I’Shaun Casey, Patrick Valpreda and Devin
Jun 25, 2025 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

June 24, 2025

Great job to the young man that helped me get my car that I love More

by kaybrooksbank1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Joseph Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

June 15, 2025

Just great service anything I come for any appointment. They remember my name and what needs to be done without looking my info up. More

by LEOATL.IR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

June 08, 2025

Service department is always clean. Staff polite and friendly. Waiting area is well appointed and comfortable More

by p.feldhaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 06, 2025

I came in with a routine service and the initial cost was exorbitant. The service person found me a lower cost option. Terry did an excellent job for me. More

by MINELAINE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Jun 06, 2025 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

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