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Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
228 Reviews
Contact Dealership

8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 228 reviews

April 19, 2024

They fixed my car the same day. Happy with them. They was very polite and helpful. More

by CDEYE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave with the garage
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Apr 21, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
April 18, 2024

Friendly and helpful. Quality work. They explain issues they find in detail. Price is right. More

by ktjbrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
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Apr 21, 2024 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
April 14, 2024

My only issue is please put up a bigger sign out other that the service was friendly and quick. More

by cdtsprings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2024 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
April 13, 2024

Everyone that I came In contact with at the dealership were extreme helpful and friendly. Such a smooth quick process. More

by LEANNEMARIE73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Apr 14, 2024 -

Joseph Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
April 12, 2024

The dealership is good. Service could use some better communication, and different service writing personnel. While they get the job done, the way that it is handled is not More

by ericenneking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
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Apr 13, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
April 11, 2024

Great service! Personnel professional and efficient and quick, kept me well informed about all aspects of my business. More

by 186VICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Apr 12, 2024 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. Phil, Ra'Shaad, and our team appreciate your business and hope to see you again soon!

Helpful
April 11, 2024

My salesman, Mike, was extremely knowledgeable about the cars. He was very helpful, respectful and professional. More

by kmoore25
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Thomas
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Apr 12, 2024 -

Joseph Buick GMC responded

Here at Joseph Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Michael, and it was a pleasure having you at the dealership. We appreciate your review!

Helpful
April 07, 2024

Very efficient and always advise me of any additional services that might be due on my car. More

by JLMILLER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Apr 08, 2024 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

Helpful
April 05, 2024

Friendly efficient service they even offered to wash my car great customer service love my Encore More

by CHERIFANTETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Joseph Buick GMC responded

Cheri, Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

Helpful
April 05, 2024

Very nice dealership and service center. service writer was very helpful. And informative. I will be back. More

by mikesuekas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 05, 2024 -

Joseph Buick GMC responded

Mike, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
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