Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
548 Reviews
For numerous years, Joseph Buick GMC has been dedicated to providing exceptional vehicle sales and servicing in the Cincinnati, OH area. Our journey has led us to become one of the largest dealership groups in Cincinnati, all while remaining a cherished family-owned and operated business. Throughout our tenure, we've proudly garnered top recognition as one of Cincinnati's premier Buick and GMC dealerships. Our team of seasoned professionals blends extensive experience with unparalleled expertise to cater to the unique requirements of every customer. Joseph Buick GMC prioritizes exceptional customer service, ensuring every interaction with our Cincinnati dealership leaves a lasting positive impression. With over 50 years of fostering trusting relationships with employees, clients, and industry affiliates, we embark on a new era of unparalleled service and leadership. Our commitment is to deliver an outstanding purchasing and ownership journey, setting the standard for excellence that others aspire to replicate.
Contact Dealership

8700 Colerain Avenue

Cincinnati, OH

45251

Directions

By Type

Showing 548 reviews

February 24, 2024

The oil change took less time than expected. I enjoyed the coffee during my wait and appreciated the birthday coupon. More

by BGMYERS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in the service dept.
Report | Print
Feb 25, 2024 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

February 24, 2024

Super professional, and Danny was great to work with ! We have bought many cars over the years and Danny and Rashaad were two of the best professionals we have worked with through the process More

by mvbiondo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Flukor
Report | Print
Feb 25, 2024 -

Joseph Buick GMC responded

Thanks for your feedback on your recent visit to Joseph Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience.

February 24, 2024

I had to reproduce an electrical issue on my vehicle to get it diagnosed and fixed, which doesn't allow a set appointment time. When the issue reoccurred, I called and brought my vehicle in right away. T More

by pullmp7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2024 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 24, 2024

You would have to send me a check for saying all the good things about my experience. Great job!!!! More

by rick.adams0858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy johnson,
Report | Print
Feb 25, 2024 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Rick, please let us know.

February 22, 2024

I worked with Steve Biesel. He made the process simple. I highly recommend the dealership. We bought a 2022 Buick Enclave and we are thrilled with it! More

by knicley105
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Biessel
Report | Print
Feb 23, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Steve and our team, and we look forward to working with you again.

February 22, 2024

Karl Mueller, Tommie Johnson, and the rest of the team were outstanding once again! I always have a wonderful experience every time I take my truck in for service! They have always taken excellent care of More

by stoeppelj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller, Tommie Johnson, Luke (the technician), Miss Vada
Report | Print
Feb 22, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 21, 2024

Service was very friendly and professional from the men in the service department to the ladies who take the payment. More

by LDickson0723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Feb 21, 2024 -

Joseph Buick GMC responded

Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 21, 2024

Service advisor was very concerned about getting the issue resolved and that we were happy with outcome. More

by MJACOBS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy, service dept.
Report | Print
Feb 21, 2024 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tommy met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

February 21, 2024

Always super nice staff and eager to help. Always ask permission before doing any work on your car! More

by Putnamannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Feb 21, 2024 -

Joseph Buick GMC responded

Mannie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

February 19, 2024

I always receive fast and courteous service at Joseph Buick GMC, both from the Service personnel and the gals in the Cashier's Office. More

by TYDEB2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Fryman
Report | Print
Feb 19, 2024 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Joseph Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

1
...
38
39
40
...
55