Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
453 Reviews
Contact Dealership

8700 Colerain Avenue

Cincinnati, OH

45251

Directions

By Type

Showing 453 reviews

March 06, 2025

This was my second time purchasing a car from Joseph Buick. My family has purchased vehicles as well. Each experience was great! Very satisfied and happy with my purchase! Cortney was my salesman and he More

by Denise Chapman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cortney G
Report | Print
Mar 06, 2025 -

Joseph Buick GMC responded

Denise, It's great to hear that Cortney and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

March 04, 2025

Nice people, the Black Ladies who cashed me out were very nice and even offered me some cookies. the whole experience was great. More

by MRSGTWILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the people who cash me out. Very nice people
Report | Print
Mar 05, 2025 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with Steve and our team. We're glad to hear we delivered such a great experience!

March 03, 2025

I'Shaun and team were prepared, stress free, and quick to communicate. Made the buying process so easy! More

by jaredwolff22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I'shaun Casey
Report | Print
Mar 03, 2025 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jared, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 02, 2025

Serice was good and my rep made sure I got best deal. I walked away with brand new car More

by bettisjbeauty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DENNIS BETTTIS
Report | Print
Mar 02, 2025 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 02, 2025

Wonderful dealership. Everyone is very friendly and easy to work with. Pat is wonderful and make the buying process easy. More

by Britney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Valpreda and Scott —salesman
Report | Print
Mar 02, 2025 -

Joseph Buick GMC responded

Thanks, Britney, for your feedback on your recent visit to Joseph Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience.

March 01, 2025

Thank you to the Service Department on my 2007 GMC as always - Darrell S. Colerain Township. More

by desnascar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Another vehicle service done - Thank you! - Darrell S.
Report | Print
Mar 02, 2025 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 01, 2025

They did the work on my yukon but the fuses keeps blowing in my yukon so I can't move my seat and my keyfob isn't working More

by FINCHERWILLIAM122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Joseph Buick GMC responded

Thank you for sharing your feedback. We understand how frustrating it can be when repairs take longer than expected due to unavailable parts, and we sincerely apologize for any inconvenience this may have caused. Unfortunately, part availability is sometimes beyond our control, as we rely on manufacturers and suppliers for deliveries.

February 28, 2025

Quick and great service every time I schedule oil change or service on my truck. More

by RNELSON100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2025 -

Joseph Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 27, 2025

Courtney was excellent and very nice to work with and he was very professional and a pleasure to work with he really knows how to work with people and his hospitality was great More

by fbull8972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney and the lady in the loaner car area
Report | Print
Feb 27, 2025 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

February 25, 2025

Overall visit was good. One software update incomplete and requies me to come back. Tailgate button is now not working after my visit and software updates. More

by JSEALE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Townsend
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2025 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

1
...
3
4
5
...
46