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Joseph Buick GMC

Cincinnati, OH

Overview
Reviews
4.6
548 Reviews
Call Dealership (513) 741-1000

8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 548 reviews

December 03, 2025

Greetings good punctuality great environment on time service good great excellent customer service good good More

by mubashirsuharwardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill, Chris Townsend, Steve Galbraith
Report | Print
Dec 03, 2025 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

December 02, 2025

Over the Thanksgiving holiday week, I brought my vehicle in for an oil change, and Tyler had it serviced in less than 1 hour. Tyler Robinson is one of the best service representatives this dealership has, More

by shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Robinson Service Department
Report | Print
Dec 02, 2025 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Joseph Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

December 02, 2025

Clean dealership with friendly, accommodating staff who made the entire lease process smooth, stress-free, and enjoyable More

by abmurray47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex and Danny - 5 Stars for both, Ra'Shaad Hill, Chris Townsend, Steve Galbraith
Report | Print
Dec 02, 2025 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 01, 2025

I keep choosing to buy my new cars from Joseph Buick/GMC in part because of the Service Department. I have been coming to this dealership since 2001! More

by ENARDINI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
Report | Print
Dec 01, 2025 -

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

November 28, 2025

The details cleaning, sucks. It took him 3 times to get it right. I will never get it done again. More

by PriceHalena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Townsend
Report | Print
November 23, 2025

The dealership is great, I'Shaun is so kind and very helpful. The oil change went very smooth. More

by MAGI2047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
Report | Print
Nov 23, 2025 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

November 22, 2025

Love my experience with Joseph Buick GMC they are always professional and go the extra mile! More

by ryan.hutchinson.homes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill, Chris Townsend, Steve Galbraith
Report | Print
Nov 22, 2025 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 22, 2025

I experienced a fast and friendly experience. Would definitely recommend for all service needs in the future. More

by ctinacourtney80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill, Chris Townsend, Steve Galbraith
Report | Print
Nov 22, 2025 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 21, 2025

Very prompt, professional in attending to my service requirements. Kept me well informed as my vehicle was being serviced More

by m.schwartz74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
Report | Print
Nov 21, 2025 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

November 18, 2025

Went above and beyond to help find the vehicle we wanted and finalized everything in the same day. More

by rajeholdings
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I’Shaun Casey, Ra'Shaad Hill, Chris Townsend
Report | Print
Nov 18, 2025 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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