Joseph Buick GMC

Easy in,easy out. No hassle, great work. We'll decibel be going back for my next maintenance. No hassle, great work. We'll decibel be going back for my next maintenance. More

I want to thank you guys for taking good care of me and my truck great service I will be back for all of my truck needs thank you again!! my truck great service I will be back for all of my truck needs thank you again!! More

Great dealership did a great job on my SUV very time worthy and great staff with communication 👏 worthy and great staff with communication 👏 More

The team is always professional and willing to help. I always get out at a reasonable time. I always get out at a reasonable time. More

Fast service , friendly and polite as well as informative 😉 Thank you Joseph Buick and GMC! 😉 Thank you Joseph Buick and GMC! More

Very good service, attentive, and followup on my concerns. Updated my contact information in the database for future referral. concerns. Updated my contact information in the database for future referral. More

On July 27,2026 I had appointment for an oil change on my 2017 Buick Enclave. The service staff, Chris was excellent. I got into my car and pulled out of your GMC facility onto Colerain Avenue and immediat 2017 Buick Enclave. The service staff, Chris was excellent. I got into my car and pulled out of your GMC facility onto Colerain Avenue and immediately I heard a very bad noise, sounded like something was loose and the steering wheel was vibrating very violently. I immediately turned around and returned to the dealership. Chris came and I told him what the car was doing and he took the vehicle back into the service area. He came to the waiting room and said there were three lug nuts that were not tightened and toured properly. I’m glad that I was alert enough and knew enough about automobiles ti recognize that this was very serious problem. Thankfully, I was not injured. The Service manager , I cannot recall his name, was very good and came to me and spoke with me directly. He seamed to understand the gravity of this occurrence . ( I could’ve been severely injured or even killed if the wheel had come off when I was on 275. ) I asked that they would have a safety meeting with all staff and impress upon them that how dangerous this incident was. My hope that in the future that it doesn’t happen to anyone else. Safety should be the top concern and hopefully it will be addressed to the staff in a professional and timely manner . I was reassured this by the service manager. , and well as by Chris. They were very good at handling the situation. But once again, the gravity of the situation and what could have occurred needs to be impressed to your staff. Diane Fights More

Initial conversations with Scott Neuhaus and Patrick Valpreda were very good. We purchased a slightly used (4900 miles) GMC Sierra 1500 Denali Ultimate. We were assured it would be cleaned before delive Valpreda were very good. We purchased a slightly used (4900 miles) GMC Sierra 1500 Denali Ultimate. We were assured it would be cleaned before delivery 4 days after the purchase agreement. We were very disappointed and embarrassed by the poor cleaning. We invited friends to a concert and when we went to put the chairs in the truck, the bed still had gravel and dust in it. Additionally, the windshield was smeared and door jams dirty. We expected for the price, it would be detailed or at least thoroughly cleaned. More

Fast friendly service, All work completed to my satisfaction. Service associate was professional and listened. satisfaction. Service associate was professional and listened. More

We’ve bought two Buicks from Joseph Buick and both are great! One is an Envision, the other an Enclave. Cameron was wonderful and got me in and out quickly on this second purchase. I hope to be able to w great! One is an Envision, the other an Enclave. Cameron was wonderful and got me in and out quickly on this second purchase. I hope to be able to work with them again in the future! More