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Joseph Buick GMC
Cincinnati, OH
548 Reviews
For numerous years, Joseph Buick GMC has been dedicated to providing exceptional vehicle sales and servicing in the Cincinnati, OH area. Our journey has led us to become one of the largest dealership groups in Cincinnati, all while remaining a cherished family-owned and operated business. Throughout our tenure, we've proudly garnered top recognition as one of Cincinnati's premier Buick and GMC dealerships. Our team of seasoned professionals blends extensive experience with unparalleled expertise to cater to the unique requirements of every customer.
Joseph Buick GMC prioritizes exceptional customer service, ensuring every interaction with our Cincinnati dealership leaves a lasting positive impression. With over 50 years of fostering trusting relationships with employees, clients, and industry affiliates, we embark on a new era of unparalleled service and leadership. Our commitment is to deliver an outstanding purchasing and ownership journey, setting the standard for excellence that others aspire to replicate.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 548 reviews
October 04, 2023
Employees very professional and courteous. Waiting room very comfortable and complementary coffee and soft drinks. Waiting room very comfortable and complementary coffee and soft drinks. More
by nancyschriefer14
Verified CustomerEmployees Worked With
October 04, 2023
Friendly but never answered my questions without asking me another question, avoid telling the truth, my opinion. Old style dealership tactics. me another question, avoid telling the truth, my opinion. Old style dealership tactics. More
by margraf4
October 03, 2023
My buying experience was great. My salesman Danny Fluker could not have been better! Finance Manager Kaz Saladin was also outstanding. I would defiantly recommend Joseph Buick GMC t My salesman Danny Fluker could not have been better! Finance Manager Kaz Saladin was also outstanding. I would defiantly recommend Joseph Buick GMC to others. More
by ssica102
Employees Worked With
Danny Fluker & Kaz Saladin
October 01, 2023
toke my car in to have ac repaired for the third time same problem, the first time I took it in I told them that the noise was coming from under the dashboard but they said it was back evap core wrong it same problem, the first time I took it in I told them that the noise was coming from under the dashboard but they said it was back evap core wrong it didnt fix the probelm took back they charge me for the refill took it back again this time they said its the front and wanted more mony to fix it, I will not take my car back to them again for anything More
by rcox591
Employees Worked With
Phil Dorger
September 30, 2023
Fast quality work. Advisor kept me informed throughout the process. All my service needs were addressed Advisor kept me informed throughout the process. All my service needs were addressed More
by FOURPLAY71
September 28, 2023
David who took care of me was excellent! A wonderful change for this dealership . But my question is why no retain age of personnel. Been going here since I bought my car. 4 1/2 year A wonderful change for this dealership . But my question is why no retain age of personnel. Been going here since I bought my car. 4 1/2 years ago the change in personnel constantly is disappointing…. More
by LLEEMOE369
Employees Worked With
David service department 5 star
September 27, 2023
Easy to schedule service. Oil change, tire rotation and vehicle service performed quickly. Friendly service agents and cashier staff. Oil change, tire rotation and vehicle service performed quickly. Friendly service agents and cashier staff. More
by ieww0
Employees Worked With
Service Manager
September 27, 2023
Took a while for someone to greet me upon my arrival. I looked online for the vehicle I wanted before coming. Salesman was not sure about inventory. I was rushed through the sale because the salesman and I looked online for the vehicle I wanted before coming. Salesman was not sure about inventory. I was rushed through the sale because the salesman and coworker was attending a Reds game. Tried to give me very unfair amount for my trade in, was asking for more information than what was required interest rate was very high. No follow up call since purchasing the vehicle first and last time buying a car from this dealership. More
by DTHOMAS1024
September 25, 2023
It was a very smooth process from beginning to end. More specifically, my salesman - Danny and finance - Patric were extremely knowledgeable and professional. There was never any pressure. More specifically, my salesman - Danny and finance - Patric were extremely knowledgeable and professional. There was never any pressure. More
by timothyglen
September 23, 2023
Purchased cars and trucks at Joseph Buick GMC. Always a good experience, especially the service department. They are on time, friendly and get it done right. Always a good experience, especially the service department. They are on time, friendly and get it done right. More
by ANDYROGERS1960
Employees Worked With
Sorry. Don't have names
