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Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.5
242 Reviews
Contact Dealership

8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 242 reviews

March 10, 2024

Was please on how they work with me on my purchase. They got me in and out quickly and explained the car to me step by step. More

by talison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Neuhaus
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Mar 11, 2024 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
March 09, 2024

Great work, great service , friendly service managers. would recommend to others. Dave was excellent about details and responding back to me More

by LITTLEGIRLSMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave, Phil Dorger
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Mar 09, 2024 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

Helpful
March 07, 2024

They do a very good job of holding to the schedules and professionalism through out your service More

by Bro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Johnson
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Mar 07, 2024 -

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
March 05, 2024

People was decent to deal with. They don’t care whatsoever to even consider working on the price of a vehicle. Watch buying because they will slip in a bunch of charges in the paper More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ra'Shaad Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
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Mar 08, 2024 -

Joseph Buick GMC responded

Providing a positive experience is our top priority, Mike, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Helpful
March 04, 2024

Service department has very friendly and helpful staff. Everyone I came in contact with was very polite and professional. More

by karguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
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Mar 04, 2024 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
March 02, 2024

Service is great! All of the staff is friendly, and the free drinks and cookies can are wonderful. More

by theilmjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : When u say they are all awesome they are. I talked to almost everyone! I go to this dealer just bc of the longstanding staff
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Mar 03, 2024 -

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
March 01, 2024

Great dealership with an exceptional service department! Wouldn't go anywhere else for service. Will be back for our next vehicle purchase from Joseph. More

by karguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Townsend
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Mar 01, 2024 -

Joseph Buick GMC responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Helpful
March 01, 2024

Was a great experience. The staff were great and friendly. Had me in and out in no time. More

by razor3236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
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Mar 01, 2024 -

Joseph Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
March 01, 2024

Haven't been contacted for my rust application I purchased. Other then that it went smooth. More

by brian.kamphaus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Mar 01, 2024 -

Joseph Buick GMC responded

Thank you for bringing this to our attention. If you'd be willing to provide more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Helpful
February 28, 2024

Everything went really smooth. Our sales guy Nick, was super easy to work with. He was upfront and honest. I would recommend them to anyone looking for a vehicle. More

by FROGMAN.KY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Feb 28, 2024 -

Joseph Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Nick can do to assist you, please do not hesitate to let us know. We are always happy to help!

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