Joseph Buick GMC - Service Center
Cincinnati, OH
340 Reviews of Joseph Buick GMC - Service Center
You would have to send me a check for saying all the good things about my experience. Great job!!!! things about my experience. Great job!!!! More
I had to reproduce an electrical issue on my vehicle to get it diagnosed and fixed, which doesn't allow a set appointment time. When the issue reoccurred, I called and brought my vehicle in right away. T get it diagnosed and fixed, which doesn't allow a set appointment time. When the issue reoccurred, I called and brought my vehicle in right away. Tommie Johnson went out of his way to make sure that I was taken care of right away. Dave did a great job of following up to keep me informed on the progress of the repair, which was completed in a timely manner. Hats off to the service advisors and repair technicians, who did a great job. More
Karl Mueller, Tommie Johnson, and the rest of the team were outstanding once again! I always have a wonderful experience every time I take my truck in for service! They have always taken excellent care of were outstanding once again! I always have a wonderful experience every time I take my truck in for service! They have always taken excellent care of me and my truck! Great job guys!!! More
Service was very friendly and professional from the men in the service department to the ladies who take the payment. in the service department to the ladies who take the payment. More
Always super nice staff and eager to help. Always ask permission before doing any work on your car! Always ask permission before doing any work on your car! More
Great customer service registration was very polite Took 30 minutes to do oil change when I was told an hour that was great customer service. 30 minutes to do oil change when I was told an hour that was great customer service. More
They could care less about the customer. All they are worried about is their bottom$. Sad, really gone downhill. All they are worried about is their bottom$. Sad, really gone downhill. More
Excellent communication, Easy appointment making. Excellent integration between sales and service. It's worth the drive! Excellent integration between sales and service. It's worth the drive! More