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Joseph Buick GMC
Cincinnati, OH
548 Reviews
For numerous years, Joseph Buick GMC has been dedicated to providing exceptional vehicle sales and servicing in the Cincinnati, OH area. Our journey has led us to become one of the largest dealership groups in Cincinnati, all while remaining a cherished family-owned and operated business. Throughout our tenure, we've proudly garnered top recognition as one of Cincinnati's premier Buick and GMC dealerships. Our team of seasoned professionals blends extensive experience with unparalleled expertise to cater to the unique requirements of every customer.
Joseph Buick GMC prioritizes exceptional customer service, ensuring every interaction with our Cincinnati dealership leaves a lasting positive impression. With over 50 years of fostering trusting relationships with employees, clients, and industry affiliates, we embark on a new era of unparalleled service and leadership. Our commitment is to deliver an outstanding purchasing and ownership journey, setting the standard for excellence that others aspire to replicate.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 408 service reviews
February 07, 2026
Right on time. Very knowledgeable. Polite and efficient. Nice place to relax while waiting. An easy checkout experience. Very knowledgeable. Polite and efficient. Nice place to relax while waiting. An easy checkout experience. More
by L2ME
Verified Customer
February 04, 2026
On every appointment. Always aware of my time waiting, how far I have travelled to get service. Check my car over before or after a long road trip, pleasant and get me in Always aware of my time waiting, how far I have travelled to get service. Check my car over before or after a long road trip, pleasant and get me in and out. Lounge area very well kept. More
by TMJSTITCHES
Employees Worked With
chris
February 04, 2026
I purchased my Nissan Rouge in 2018 and the salesman Rasheed and financial staff Patrick, were awesome. I still love my Nissan. My blower motor broke and they repaired it for me. They did a great job. Rasheed and financial staff Patrick, were awesome. I still love my Nissan. My blower motor broke and they repaired it for me. They did a great job. More
by BOBBIESUE214
February 02, 2026
Chris Farrell and the staff were VERY proactive and repaired the issue in a timely manner. Always great to work with. We will not go anywhere else!! Thank You!!! repaired the issue in a timely manner. Always great to work with. We will not go anywhere else!! Thank You!!! More
by JON.PAYNE
Employees Worked With
Chris Farrell
January 21, 2026
I have had my Buicks serviced here for almost 20 years. Always excellent service that I can trust. Always excellent service that I can trust. More
by RBAMBERGER
January 21, 2026
Personnel was helpful, friendly and professional. Work was completed in a timely manner. Service manager provided a coupon. Work was completed in a timely manner. Service manager provided a coupon. More
by MWRUSSELL
January 16, 2026
I called and received the automated system, they responded within the day. They also had me scheduled within two days, car was fixed in the day. The extra perk of being dropped off and picked up is responded within the day. They also had me scheduled within two days, car was fixed in the day. The extra perk of being dropped off and picked up is absolutely amazing! The service was correct and the men were kind and helpful! More
by DTRICE132
January 10, 2026
I waited two and a half hours for an oil change. My appointment was at 10:30 and they didn’t finish until 1:00. After I questioned what was taking so long I was told they were short of help. I wi My appointment was at 10:30 and they didn’t finish until 1:00. After I questioned what was taking so long I was told they were short of help. I wish I had been told when I arrived so I could have gone somewhere else. I have bought cars from here and been a loyal customer. I won’t be back, at least not for an oil change. More
by sallysue
January 08, 2026
I have been taking my 2020 gmc sierra for service at this dealership since purchased new. Always great service and friendly staff. dealership since purchased new. Always great service and friendly staff. More
by peteypie222000
