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Joseph Buick GMC - Service Center

Cincinnati, OH

4.6
169 Reviews

169 Reviews of Joseph Buick GMC - Service Center

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April 25, 2024

Very friendly and honest service and was very quick very happy with my experience with Joseph , Buick and GMC More

by BRANDON.D.JACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Dorger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Joseph Buick GMC responded

Thank you, Brandon! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC!

Helpful
April 24, 2024

Tommie is great to work with. He takes your matters into consideration and he makes it happen. More

by swalter10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Johnson
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Apr 26, 2024 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

Helpful
April 21, 2024

Outstanding service from Joseph Buick/GMC in Cincinnati. Long time customer for over 15 years. More

by rocky23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Dorger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

Helpful
April 20, 2024

Having something fix and 2 hrs later it's break now and works before I gave it to u no issues More

by egravett81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ra'Shaad Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Joseph Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Helpful
April 19, 2024

They fixed my car the same day. Happy with them. They was very polite and helpful. More

by CDEYE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave with the garage
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Apr 21, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
April 18, 2024

Friendly and helpful. Quality work. They explain issues they find in detail. Price is right. More

by ktjbrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Dorger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
April 14, 2024

My only issue is please put up a bigger sign out other that the service was friendly and quick. More

by cdtsprings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2024 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
April 12, 2024

The dealership is good. Service could use some better communication, and different service writing personnel. While they get the job done, the way that it is handled is not More

by ericenneking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
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Apr 13, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
April 11, 2024

Great service! Personnel professional and efficient and quick, kept me well informed about all aspects of my business. More

by 186VICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Dorger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. Phil, Ra'Shaad, and our team appreciate your business and hope to see you again soon!

Helpful
April 07, 2024

Very efficient and always advise me of any additional services that might be due on my car. More

by JLMILLER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Apr 08, 2024 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

Helpful
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