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Joseph Buick GMC - Service Center
Cincinnati, OH
180 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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180 Reviews of Joseph Buick GMC - Service Center
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May 18, 2024
Service was very fast. I did not say more then 10 words to anyone. Has no problems all went well. I did not say more then 10 words to anyone. Has no problems all went well. More
by CWEESE2
Verified Customer
Helpful May 06, 2024
I'm always treated very well at my service visits. I feel confident the service guys will do a thorough and complete job. I feel confident the service guys will do a thorough and complete job. More
by PABALAZ208
May 04, 2024
Their didn’t fix one of problems brought in for they reset a sensor light that came back on after three hours of having my suv back from over 1800.00 repairs called and took back the next day and they reset a sensor light that came back on after three hours of having my suv back from over 1800.00 repairs called and took back the next day and they charged me for something I paid for the day before but act as if it was a new issue I know for a fact they charge me twice due to light being off when receiving my suv back the first time . More
by RIDEWITHSHARON
Employees Worked With
Terry not sure of the lady that was working they crazy part is terry isn’t the person who checked me in it was a man in the middle chair and terry got smart with me when asked for old parts of repair
May 04, 2024
The service was great. Part took longer to get. But they gave me a loaner car. I got my car back on Thursday. My car is back to normal. They were very nice and respectful t Part took longer to get. But they gave me a loaner car. I got my car back on Thursday. My car is back to normal. They were very nice and respectful to me. I'm happy with the service I got. More
by CDEYE1
Employees Worked With
May 03, 2024
Always good. Take it there for all my needs. Great service to keep coming back. Take it there for all my needs. Great service to keep coming back. More
by TMUE867494
Employees Worked With
May 02, 2024
Nice people but the service department but a ding in my driver side door that I didn’t realize until I got home. Would they believe me I thought not so I didn’t call them about it. I did let them know on driver side door that I didn’t realize until I got home. Would they believe me I thought not so I didn’t call them about it. I did let them know on recent GMC survey so we’ll see how it goes. More
by martygentry86
Employees Worked With
Danny
April 30, 2024
I may be a woman, but I’m not stupid. I know that something seeping through the carpet is not going to penetrate a weather tech floor mat. Seems like no one at this facility wants to take I know that something seeping through the carpet is not going to penetrate a weather tech floor mat. Seems like no one at this facility wants to take the time to investigate a customers issue. This is my second time I have been dismissed with an excuse. More
by tammcathy
Employees Worked With
Terry
April 30, 2024
Advisor recommended additional services. I accepted 1 add on. He came back to waiting room about an hour later, and he said they were too backed up and asked to reschedule additional servi I accepted 1 add on. He came back to waiting room about an hour later, and he said they were too backed up and asked to reschedule additional service. Also it seemed like 2 hours was a long time for an oil change and replacing engine air filter. More
by MAUPINCD
Employees Worked With
Did not work with these people
