Joseph Chevrolet

Beautiful new Malibu Came to look at new cars and ran into a very knowledgeable sales consultant. Found a car I loved and decided to buy it. John Flint has been awesom Came to look at new cars and ran into a very knowledgeable sales consultant. Found a car I loved and decided to buy it. John Flint has been awesome the whole time thru the purchase More

Personal Customer Service I went looking for an affordable car so as to be able to pay for our son's college and still have a new car so husband does not have to keep fixing th I went looking for an affordable car so as to be able to pay for our son's college and still have a new car so husband does not have to keep fixing the car. Rickey was very patient with us, since we kept going back and forth looking at all the different models. He spent a lot of time with us on this day. Not one time did he not look like he was having a good time doing what he's doing there. Even as frustrating as we made it. So thank you Rickey Steed for what you do there. Dave and Brenda Cramer More

Very poor service repair customer service As a long time customer with Joesph Chevrolet I expected to be treated as such when I contacted them in regards to repairs that 2012 Chevrolet equinox As a long time customer with Joesph Chevrolet I expected to be treated as such when I contacted them in regards to repairs that 2012 Chevrolet equinox needed. Unfortunately, I was wrong. The auto mechanic that I delt with was unexplainably rude. On top of the poor customer service I received from Jospeh Chevrolet services ,located on Colerain Ave in Cincinnati, OH, I feel as though I was extremely over charged for labor. I honestly do adore my vehicle and had plans on upgrading to newer model next year, but I'm very disappointed with the service experience I've had. I will be spending my money elsewhere in the future. Thank you. More

Excellent Logan Purchase We came to Joseph Chevrolet because of the great experience we had previously. We came to look around, were not pressured but were given good informa We came to Joseph Chevrolet because of the great experience we had previously. We came to look around, were not pressured but were given good information to help us make our choice. More

Trade in - Trade up Worked with Ricky Steed - he was aware that I was car buyer savvy and that I have been in many leases - in an out of the dealership in under 4 hours! Worked with Ricky Steed - he was aware that I was car buyer savvy and that I have been in many leases - in an out of the dealership in under 4 hours! He was great! More

Great Professionalism! Working with Ricky was great. He was very knowledgeable, professional, and attentive to our needs. We are very satisfied with our purchase and will r Working with Ricky was great. He was very knowledgeable, professional, and attentive to our needs. We are very satisfied with our purchase and will recommend other's to Joseph. More

My experience at JosephChevrolet 05-26-16 My transmission started slipping in my 2002 Buick Rendezvous. I needed a new car asap. I have always heard great success stories from people that went My transmission started slipping in my 2002 Buick Rendezvous. I needed a new car asap. I have always heard great success stories from people that went to Joseph Chevrolet. I was in need of an affordable and reliable vehicle to commute back and forth to work. My mom drove me to Joseph Chevrolet. I had to see if their reputation held true; to my surprise it did and then some! OMG, I had the most amazing, personable and professional salesman that I have ever experienced. His name is Ben Stump. Ben was such a chivalrous gentleman. He was patient, attentive, kind, and understanding Not only did Ben perform his role and a great salesman he got me approved for my very first brand new car -a 2016 Chevy Spark-I nicknamed her Cutie Pie. Last but not least, Ben took extra time to deal with the personal and medical needs of my mom between crunching numbers. That is what I call outstanding customer service! Ben Stump, You rock! Thank you from the bottom of my heart! –Delise Ingram More

Best car buying experience EVER!!!! I must say I was really nervous coming into a car dealership, but when I was greeted by Gary Reed he made me feel very welcomed and at home. He was ve I must say I was really nervous coming into a car dealership, but when I was greeted by Gary Reed he made me feel very welcomed and at home. He was very genuine and sincere and greeted me with a smile and the whole time I was with him I was at ease. I would recommend Gary Reed to all my family and friends, but more importantly I now have a car guy for life! More

Best car buying experience Ever! Me and my husband purchased a new chevy Malibu from Gary Reed at Joseph Chevrolet and was very pleased with our experience, Gary Reed really takes ca Me and my husband purchased a new chevy Malibu from Gary Reed at Joseph Chevrolet and was very pleased with our experience, Gary Reed really takes care of his customers. More

Poor Service Experience Tried two times to have my car serviced for warranty work and left both times before having car looked at due to service writers not doing their jobs. Tried two times to have my car serviced for warranty work and left both times before having car looked at due to service writers not doing their jobs. First time brought my 2014 Camaro SS into dealership to have interior lighting looked at. Made an appointment and when the service writer came to me with my car he told me that they are too backed up with recalls at the time and I should just take my car back to the dealership I purchased it at. Second time brought my 2014 Camaro SS into dealership after again making an appointment to have my tire pressure sensor looked at because it did not seem to be working properly. When I arrived for this appointment it took what seemed like an eternity for someone to address me or to tell me which service writer I needed to see a gentleman proceeded to tell me that they were extremely busy just to look at all the service tickets on the back counter waiting to be done. Once I was given a service writer I was going over my concerns with my car and what I was there for and he asked me if I was going to leave my car because this may take several hours. When he said that I was confused as to how he could tell me several hours before anyone even looked at my car. I made an appointment so they could take my car back and look at the problem and then come to me in the service waiting area and let me know what the conclusion was and we could go from there NOT to walk into the service writers area and have them be rude and dismissive of my and my car because they were too busy to deal with me. I will NEVER bring any of my vehicles into any JOSEPH dealership in the future nor will I ever purchase for them either. These two experiences were enough to have me drive home and want to do all that I can to let others know that JOSEPH CHEVROLET is not nor will ever be a place that values their customers. More