Joseph Chevrolet

I visited for my scheduled oil change appt on Tues, Oct 21st. As a customer service professional myself, I was very disappointed by Ryan's lack of customer service. He seemed very dis-interested first-thin 21st. As a customer service professional myself, I was very disappointed by Ryan's lack of customer service. He seemed very dis-interested first-thing in the morning for the 7:30 appt. Once the work was completed, his words to me were simply, "you're all done." He walked me to the cashier and exited. After having such great interaction previously with my salesman Mario McConico and Angela in Service, Ryan's lack of customer-service caught me by surprise. I also compliment the kindness of the cashier who nicely closed my visit. More

The salesman was very knowledgable, friendly and caring. Went above and beyond to make my purchase memorable. Went above and beyond to make my purchase memorable. More

I was so impressed how fast the process went. Charles was awesome to work with. I was very happy with the ease of everything. I love my new Chevrolet Trax! Charles was awesome to work with. I was very happy with the ease of everything. I love my new Chevrolet Trax! More

I personally felt I could have gotten a better deal somewhere else. They just weren't totally up front with me about some important parts of the contract. somewhere else. They just weren't totally up front with me about some important parts of the contract. More

Angela was very attentive. She answered all my questions and kept me informed of all costs. Service was quick. She answered all my questions and kept me informed of all costs. Service was quick. More

The gentleman was very knowledgeable and took his time with us to show us everything he had and explained it to us with us to show us everything he had and explained it to us More

I always receive courteous and professional service each time I visit Joseph Chevrolet. The work is consistently efficient and accurate time I visit Joseph Chevrolet. The work is consistently efficient and accurate More

Incredibly disappointed in our experience. We dropped our SUV off at 9am Tuesday explaining we beleive the transmission fluid would need replaced after some hard shifting we were experiencing. We dropped our SUV off at 9am Tuesday explaining we beleive the transmission fluid would need replaced after some hard shifting we were experiencing. We also asked for a standard oil change to be done and replacing the break pads. We were told 24-48 hours. At 2pm Wednesday we had heard no follow up so we called for an update. We spoke to Daniel Danzen who told us transmission issues take up to a week for just a diagnosis and up to another week to repair. When asked if we could schedule a better time so we are not without a car for 2 weeks we were told no. I asked if at least the oil change and break pads were done so we could pick it up and schedule a time when we were prepared to be without our car for two weeks and they told us nothing was done. The car sat in the lot for over 24 hours without anyone looking at it. I've had to depend on rideshares during this time. We wanted the quality experience of a dealership working on our car and could have got better service at any corner lot. I urge you guys to not make appointments available if your not able to fulfill them in a timely manner. More

Super friendly, great person to deal with and I’d definitely recommend anyone to come see him if they want to buy a vehicle. Your lucky to have him on your team definitely recommend anyone to come see him if they want to buy a vehicle. Your lucky to have him on your team More

Charles was friendly and knowledgeable about the car I was looking for he even texted me later wanting to know how the car was was looking for he even texted me later wanting to know how the car was More