Joseph Chevrolet

Service department uses AI to deal with customers. I left 3 messages asking for a return call regarding my scheduled service. No return call ever came. I will take my business to a dealership that st I left 3 messages asking for a return call regarding my scheduled service. No return call ever came. I will take my business to a dealership that still values its customers. More

I always take my Cruze to Joseph for oil change and tire rotation because I bought it there, they know Chevys,they get it done right and usually fairly quickly. I did not get a car wash this time, but I don rotation because I bought it there, they know Chevys,they get it done right and usually fairly quickly. I did not get a car wash this time, but I don't go to them for a car wash. I guess sometimes they are just too busy or whoever does that is not there once in a while. I don't know, sometimes I get one, sometimes I don't. Still good work and good service. More

the dealership was swift to help, explain, and assist with my needs, however I feel i could have gotten more on my trade, it is a 2019 but it has more features. I was promised a certain item if I signed with my needs, however I feel i could have gotten more on my trade, it is a 2019 but it has more features. I was promised a certain item if I signed to take the automobile. I did but the seller did not meet the promise right away as told. The vehicle they sold me is 2026 however not equipped with what i had. And there was nothing wrong with my vehicle, I just saw a sign while getting my brakes done and it read "we need Equinox please see...." I worked with Jessie he is still learning but was aiming to please 4 star, Tom did a nice job taking over while Jessie had the day off 4 star, Ted manager 4 star. More

All of my interactions with this Dealership have been great. I recently visited the Service Department for a minor warranty issue and both the Advisor and the Manager were very nice and fixed the issue w great. I recently visited the Service Department for a minor warranty issue and both the Advisor and the Manager were very nice and fixed the issue with no problem whatsoever. More

I have know MIke and Ted Herlinger for many years and have purchased 2 EV from them. Their service has always been great but after they sold their business the Chevrolet APP said they were no longer a qu have purchased 2 EV from them. Their service has always been great but after they sold their business the Chevrolet APP said they were no longer a qualified EV service center and it recommended me to Joseph Chevrolet. The service department was top notch. Everyone was very friendly, the waiting room was clean and inviting and the warranty service was done in a very timely manner! It was a very good experience!!! More

Professional, friendly staff. Prompt service; good communication throughout process. For routine tire rotation, oil & filter change competitvypricing. Prompt service; good communication throughout process. For routine tire rotation, oil & filter change competitvypricing. More

Got an oil change. Tire rotation. Checked my other fluids and lights. They even surprised me and washed my truck for me. Tire rotation. Checked my other fluids and lights. They even surprised me and washed my truck for me. More

Thank you for the fast service and accurate information you provided to us. Just wish it was a cheaper price you provided to us. Just wish it was a cheaper price More

Our salesman was fantastic. Quick in and out and extremely friendly. Help you feel welcomed and treat you right. Quick in and out and extremely friendly. Help you feel welcomed and treat you right. More

Dealership gave me a loaner vehicle while mine was being worked on. They kept me informed with everything and I couldn't have asked for more worked on. They kept me informed with everything and I couldn't have asked for more More