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Joseph Chevrolet - Service Center

Cincinnati, OH

4.2
287 Reviews

287 Reviews of Joseph Chevrolet - Service Center

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June 08, 2025

Quick check in - took car back almost immediately. Service was busy but lounge area is nice with some free snacks - which was very surprising. Check out was easy - receipt showed all work done and sy More

by GREENLEENANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Joseph Chevrolet is the best. Always great service, always fixed right, and always a friendly staff. More

by Kar Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

A warning light came on about my break pads, and although I’ll need to bring my car back in for that fix, the technician was able to check my brakes and assure me that the car was safe to drive. I really ap More

by jilladwyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Service department doesn’t know what’s going on with a vehicle when it’s in the shop. They rely on the technician to do all the work and the associate in the office has no clue where it is in the repair s More

by MUSICDAD11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Addison
May 13, 2025

All the associates are very friendly and helps with any questions or if you just need a battery replacement in your bob. More

by paulachantana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Joseph Chevrolet responded

We’re so happy you enjoyed your experience! Thanks for being a valued customer!

May 10, 2025

Should have been covered under the purchases warranty but had to pay anyway. I don’t think they even looked it up. More

by SMITHMARIAN17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
May 13, 2025 -

Joseph Chevrolet responded

Thank you for taking the time to leave us this feedback. We would like to know more about your experience and any conversations you had with our team so we can understand how we can better serve you moving forward. Your experience matters to us; please reach out at 513-741-6700.

May 04, 2025

Always the BEST service ever. Prices will always bring me back for car repairs Ana service. More

by Sbkr1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Scheidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol in service office.
May 13, 2025 -

Joseph Chevrolet responded

Thank you for your fantastic review! Our team is committed to providing remarkable service, and it’s truly uplifting to hear that you noticed their dedication. Your kind words will be shared with them—they’ll be thrilled!

May 13, 2025 -

Joseph Chevrolet responded

Thank you for your fantastic review! Our team is committed to providing remarkable service, and it’s truly uplifting to hear that you noticed their dedication. Your kind words will be shared with them—they’ll be thrilled!

April 28, 2025

Very disappointed GM did not supply my password to my dealer so I can get my points or advise me I need my password when confirming my appointment. The art of communication. More

by eboss44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Scheidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Joseph Chevrolet responded

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you've experienced regarding your points and the lack of communication from GM. We understand how important it is to have clear and timely information, especially when confirming appointments. Your experience does not reflect our commitment to customer service, and we appreciate you bringing this to our attention. We value your feedback and hope to improve your experience moving forward.

April 27, 2025

Everyone was helpful and nice, and I was in and out in about an hour. More

by jilladwyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pomeraning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Joseph Chevrolet responded

We’re so happy you enjoyed your experience! Thanks for being a valued customer!

April 27, 2025

Balancing tires seemed to help with vibration at highway speeds. Wont know for sure until back on highway More

by rusty2wal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Joseph Chevrolet responded

We appreciate the time you took to leave this review! Thank you for your support! Please don't hesitate to call us if you have any other concerns.

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