Joseph Chevrolet - Service Center

Went in Joseph Chev on Colerain. Attention was prompt and oil change took about an hour. Only snag was I was charged for the oil change although it was first service on my car and sh Attention was prompt and oil change took about an hour. Only snag was I was charged for the oil change although it was first service on my car and should have been free. Very nice lady in the customer service area caught the error, had it corrected and wished me a great day as I was leaving. She also told me the person who waited on me was a new employee. The only other question i had was why my new car needed an oil change with only 2,4xx miles on it. No answer was given. More

Made an appointment for 8 a. m for an oil change. Waited for my truck which wasn’t done until 10 a.m.. Seems a bit long for an oil change especially since I had made an appointme m for an oil change. Waited for my truck which wasn’t done until 10 a.m.. Seems a bit long for an oil change especially since I had made an appointment. More

Excelent atention good service and people nice space good time work gods location nice excelent time work gods location nice excelent More

Best service in town. Lacking on car wash for certain Chevrolet customers, Should receive a car wash after every service. Lacking on car wash for certain Chevrolet customers, Should receive a car wash after every service. More

The oil dipstick was not put in properly, which caused the check engine light to come on. I took it to another Chevrolet dealership who found out that is why the check engine light was on. the check engine light to come on. I took it to another Chevrolet dealership who found out that is why the check engine light was on. More

Oil finger prints on fender,door quarter panel, oil on step boards and foot print from oil on step boards and driver floor mat. Poor quality. step boards and foot print from oil on step boards and driver floor mat. Poor quality. More

After spending several hours two weeks before getting an oil change, I came in today for new tires and alignment per quote given to me during the prior appointment. 2 ½ hours later they said it was ready. W oil change, I came in today for new tires and alignment per quote given to me during the prior appointment. 2 ½ hours later they said it was ready. When I checked out, I noticed they had not performed the alignment. I complained and 1 ½ hours later, I was finally finished, as I am finished with Joseph. Four hours for new tires?!!! Poor salesman/professionalism all the way up to the top of management. I will go elsewhere for my maintenance needs. More

I was first appointment of day and an oil change and tire rotation took 2 hours. Far longer than same service for any vehicle I’ve owned. Way too long to wait rotation took 2 hours. Far longer than same service for any vehicle I’ve owned. Way too long to wait More

Great job with the car just my appointment was at 10:40. I didn’t get my car until 115 and that was for oil change. Just wish it had been a little bit faster. I didn’t get my car until 115 and that was for oil change. Just wish it had been a little bit faster. More