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Joseph Chevrolet - Service Center

Cincinnati, OH

4.4
102 Reviews

102 Reviews of Joseph Chevrolet - Service Center

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December 02, 2023

Took car in to have it checked for the check engine light. Diagnostics were run and am now waiting for part that is on back order More

by RC.JENKINS
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Service writer Addison Scott was courteous, knowledgeable and professional. He was enjoyable to talk with and represented Joseph Chevrolet in the best possible manner. My car was efficiently repaired and rea More

by BBERN0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

I had a good experience with my service visit, everyone was very courteous and seemed to like their jobs and knew what they were doing More

by Garylinde328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

Bad customer service I won't be back. Those guys that put air in your tire had bad attitudes More

by bohannonrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Chevrolet Service
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Joseph Chevrolet responded

Hello, thank you for making us aware of this situation. I have spoken to our service manager who stated he will be personally handling your upcoming visit. I understand he reached out to you as well. If you have any further questions or concerns please don't hesitate to give us a call before or after your visit. We appreciate the opportunity to rectify this situation and apologize for the poor experience.

November 24, 2023

They are only Dealer Ship I will ever Buy from . Great Sails persons & Service. Thank You More

by EARTHBEAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cain Baker
November 23, 2023

New policy to have to go through service department paperwork to have air put in tires is ridiculous. Should only have taken a few minutes not the fifteen or so waiting in waiting room for air to be pu More

by WLWADL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2023

The service writer was very friendly, took my truck in for oil change and tire rotation. They took care of my truck quickly. More

by Jknuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2023

Appointment was at 9:00 a. m. nothing was done to my car until after 1:00 p.m. And then they were unable to duplicate or fix the brake screeching problem. I was told to wait unt More

by JPSANTOS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Chevrolet Service
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Joseph Chevrolet responded

Hello, one of our managers has reached out to further investigate the noise problem you've mentioned here. If you have any additional details or need further assistance, feel free to give us a call at the number provided to your email or at 513-741-6700, ext 8311.

November 20, 2023

we were happy with the work and service. Ron Tims did a good job with the estimate and progress. More

by DWILEY58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Tims
Nov 20, 2023 -

Joseph Chevrolet responded

Thank you for the awesome review. We love hearing that our team put in the work to give you a great experience!

November 19, 2023

He was extremely nice and genuine . He was a straight shooter when it came time to negotiate. I been to other places around the area and he was the best by far. I bought two vehicles fro More

by buerger59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent DePaola
Nov 20, 2023 -

Joseph Chevrolet responded

We appreciate your detailed review, thank you for choosing Joseph Chevrolet! We love to hear that Vincent gave you the best experience. Enjoy your new vehicle!

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