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Joseph Toyota of Cincinnati
Cincinnati, OH
1,522 Reviews
You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Used Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,522 reviews
January 31, 2007
I was looking at several cars from Toyota, including the Prius (06 or 07), Rav 4 (07) or Corolla (07). My test driving experience with this dealer is good. As far as this goes, they are friendly and courteo Prius (06 or 07), Rav 4 (07) or Corolla (07). My test driving experience with this dealer is good. As far as this goes, they are friendly and courteous; they'll let me test drive pretty much any car I wanted (at least the ones I was looking at). The problem comes at the time of negotiating the purchase price. At least with me, they wanted to charge full MSRP + TTL for the new car and only offered a fraction of the Kelley Blue Book for my trade it. Now, I can probably understand that they would want full MSRP for the Prius (although today, end of 06 and start of 07, the Prius is not as hot or scarce as it used to); but it was extremely hard to talk them down on all prices. Now, I'm not expecting them to discount 6000 dollars from the car, I am not unreasonable, but with them conceding a couple hundred sounded like I was stealing. And don't get me started with what they wanted to offer for my trade it. They were offering less than half of the KBB value; I know my car, I know what condition it is in and I know exactly how much it is worth... so, in essence, if I had agreed to their trade in offer, it was so low that they would have made at least a 260% profit on it (yes, profit). Now, don't think that I'm opposed to profit, far from it; but there's a big difference from making money and taking unscrupulous advantage of your customer. I did not try to make them offer me more for my trade it, by the time we got to that part of the negotiation I was so tired trying to bring the sale price on the new car that I just said forget it and left. Oh, they did ask me, "well, what will it take then for you to drive out of here with the new car". I just said: that you give it away for free and walked out. More
by bt_richardward
June 23, 2004
I bought a used Camry from these folks. All of their vehicles are Touota certified for safety. Or so they say..... When I let them know that the gas tank was leaking profusely, they offered to make a be vehicles are Touota certified for safety. Or so they say..... When I let them know that the gas tank was leaking profusely, they offered to make a better deal on another used vehicle when I was ready but that they would NOT take back the Camry. The salesman, who was soon fired, told me that the car needed a new muffler. No problem, right? Wrong! The entire exhaust system had to be replaced before I even owned the car for a month! 6 months of ownership has required over $3,000 in repairs so far. I love Toyotas, but there is NO WAY I would even consider Joseph Toyota. I will seek out a dealership with integrity and honesty first when I go shopping this fall! More
by skewth
