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Joseph Toyota of Cincinnati
Cincinnati, OH
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"Our communication wasn't the best, found that soon after..."
- smetsullrichOur communication wasn't the best, found that soon after we begun the process our salesman quit his job. Others did step in and take over, which helped. I was unhappy to see fully half the employees at this location did not wear masks properly, either had them down or their nose wasn't covered. I assume this means the management doesn't do much to encourage proper mask wearing.
Read More"Joe was very patient and made sure I knew how to work..."
- smtkhughesJoe was very patient and made sure I knew how to work everything. Price was fair. Yada yada yada yada yada yada yada yada yada
Read More"Hello, there was only one significant concern following..."
- CORVUSHello, there was only one significant concern following my service visit at Joseph Toyota: once I was on the road, I noticed immediately that the digital speedometer had been set to km/hr rather than MPH. When I was at my destination, I checked the owners manuals, which had absolutely no instructions on changing the units on the speedometer. I spent several minutes going through the various menu levels, but could not discover how to change the units on the speedometer. Fortunately, once I was at home, I was able to do a targeted internet search and discovered what menu/button combination changes the speedometer units. This was only a moderate inconvenience for me, but I could imagine another, less tech-savvy individual may have been forced to return to the service department to resolve this issue.
Read More"I'm always happy with my service here....from scheduling..."
- MLDEJESUS70I'm always happy with my service here....from scheduling to check out - always efficient, friendly and courteous. Easy to schedule and quick service too!
Read More"Quick courteous efficient waiting area was clean as well..."
- RCGLOV7Quick courteous efficient waiting area was clean as well as comfortable walked around showroom everyone was awesome was out in less than one hour very pleased
Read More"This is a great dealership, both sales and service. I..."
- MSDLEE10This is a great dealership, both sales and service. I highly recommend Joseph Toyota on Colerain Ave. Very friendly and professional with no high pressure.
Read More"This dealership stays in communication with its..."
- JURETTAJPRUITTThis dealership stays in communication with its customers. with service reminders, specials, follow-up satisfaction calls. My Salesperson, Cheryl Nix always alerts me of new car deals. This is my third car with this dealership. My seventh leased Toyota.
Read More"Great staff, didn't push me any certain direction and was..."
- RobGreat staff, didn't push me any certain direction and was very informative on the vehicles I was comparing. Sales team made it easy to make an informed decision.
Read More"I have bought three Tacoma‘s I have always been well..."
- duanec57I have bought three Tacoma‘s I have always been well taken care of never had any problems I’m happy everybody has done an outstanding job in my view
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