Joseph Toyota of Cincinnati - Service Center

Oil change, tire reroutie I got there at 1:45pm and they finch by 2:55pm. I was only there for 1hour and 5 min. I love my car. I got there at 1:45pm and they finch by 2:55pm. I was only there for 1hour and 5 min. I love my car. More

Great Service I went in for a recall and everyone was nice from the moment I called to make an appointment for the service to the moment I picked up my car after th I went in for a recall and everyone was nice from the moment I called to make an appointment for the service to the moment I picked up my car after the work was complete. They loaned me a car and made sure I was 'in the know' as far as what was going to be done to my car and when. They were very efficient and kind! More

Consistent Quality It was time for the 50,000 mile tune-up / service of our 2010 Prius. We have our regular service person (Bruce) who is outstanding! He's personable, It was time for the 50,000 mile tune-up / service of our 2010 Prius. We have our regular service person (Bruce) who is outstanding! He's personable, informative, thorough, and professional. He ALWAYS works to make any available discount apply to whatever we're having done. I know that often times, there is a stereotype that the dealership service is more expensive. I confess, I've quite shopping around for a better deal because I ALWAYS TRUST the service they are providing. For me, "trust" is priceless. I've been a loyal customer for twenty years, and fully intend to remain so. More

Buy Joseph Toyota The quality of work done at Joseph Toyota is always excellent. They are very accommodating if your service takes hours by offering you a rental car or The quality of work done at Joseph Toyota is always excellent. They are very accommodating if your service takes hours by offering you a rental car or they provide you with snacks, beverages, and entertainment while you wait. Always a job well done when I have my 2005 Camry serviced and always a fair price for their guaranteed work!!! More

Service Visit My visit was for the maintenance due at 3 years. It was easy to make an appointment, and the service advisor was polite and courteous. I was surpris My visit was for the maintenance due at 3 years. It was easy to make an appointment, and the service advisor was polite and courteous. I was surprised the appointment only took one hour. More

Service Visit I have been taking my 2004 Camry back to Joseph Toyota since I purchased it there and have never really been dissatisfied with my treatment nor the se I have been taking my 2004 Camry back to Joseph Toyota since I purchased it there and have never really been dissatisfied with my treatment nor the services performed. At times the service time has been longer than originally expected, but the job is always been done right. I would rather it be done correctly than done in a hurry just to get the job done and on to the next vehicle. I would not hesitate to recommend this dealer to my family & friends. More

3 Strikes, normally your out. I have had 3 trips to the service department. First trip, thought I needed an oil change, but it was a false alarm as I just needed a tire rotation. I have had 3 trips to the service department. First trip, thought I needed an oil change, but it was a false alarm as I just needed a tire rotation. Next trip to replace the recall on the driver side visor. While bringing the car from the car wash, an employee hit my car on a Friday. On the following Wednesday, I had to call the dealership to find out about my car as they didn't call me. One week later, I had to call on the following Wednesday about my car as they didn't call me again. I talked with the GM (Great Guy and Service oriented). GM kept in contact and even delivered my car to me 2 days later. Some issues going on with the alignment now, it pulls to the right. Took it today for an oil change, got it done fast, but didn't take it through the car wash. I had to ask if they would do it, which they did, with it being no problem. You would think, if a dealership wrecks your car at the dealership and the person still comes back for service there, the dealership would do everything to make sure that all is good and right. It's a shame that someone has to ask for a car wash, when it normally is what is done. Don't know if I will go back there. Shane, Brett and Tony are awesome. The cashier was not friendly at all today, with no eye contact. I really have to think about this one. More

Quick and helpful service with my oil change I came in for an oil change a few months back and your staff was very helpful in getting my 2007 black Toyota Camry serviced in a quick, yet thorough I came in for an oil change a few months back and your staff was very helpful in getting my 2007 black Toyota Camry serviced in a quick, yet thorough fashion. Bruce made me feel like I was a priority and not just another customer that day. I believe I received an oil change and tire rotation, which did not take terribly long at all. Overall, it was a great experience and I will definitely come back. Thanks again for your help! More

I was able to make the appointment that fit my schedule. Brett is the service manager who made my appointment and also who I dealt with at time of service. Service was done in a timely manner and upon compl Brett is the service manager who made my appointment and also who I dealt with at time of service. Service was done in a timely manner and upon completion he took the time to review the total service inspection report with me. More

I visited their facility to get a replacement key for my highlander. Since it has to be a specific key and programmed, they made sure they had the key in stock before scheduling my appt. Everyone was very highlander. Since it has to be a specific key and programmed, they made sure they had the key in stock before scheduling my appt. Everyone was very friendly and explained everything completely without making me feel ignorant. I asked if they could do an oil change as well, without adding to appt length, and they were able to. Customer waiting area was clean, spacious, comfortable and had a strong wifi strength. It was convenient for me to work remotely while my car was being serviced. All in all a nice experience. More