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Joseph Volkswagen of Cincinnati
Cincinnati, OH
702 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 702 reviews
March 04, 2011
Great - and very quick - service! My driver's window fell down inside the door. I drove to the dealership and without appointment, was able to have it fixed same day. Especially helpful since there is fell down inside the door. I drove to the dealership and without appointment, was able to have it fixed same day. Especially helpful since there is rain in the forecast for the next day. Thanks very much for the prompt service. More
by chris_keith
Employees Worked With
Greg
March 04, 2011
This is the fourth Volkswagen dealer I have been to for service, and probably by far the best. Of the previous times, the nature of the visits were routine - oil changes, or scheduled maintenance visits. W service, and probably by far the best. Of the previous times, the nature of the visits were routine - oil changes, or scheduled maintenance visits. With those in mind, I was nervous about the outcome of this repair. Greg did a good job of keeping me up to date in regards to the damage found, service required, price, and time frame for completion. They also finished the job when they said they would. Another concern I had was with the parts removed in order to tow the vehicle. The last Jetta I owned was missing the pieces along the front that need to be removed to attach the two hook. I figured I'd end up with the same problem. Much to my surprise, the grill was put back on, and all the hardware was back in the kit in the trunk. I was thrilled! As far as pricing, the labor costs seemed reasonable compared to what they had been in the past. I was expecting worse on the parts, as they all seemed to be key components of a vehicle. I was relieved at the prices and happy to have stayed on budget for this repair. More
by schwartztr
Employees Worked With
Greg
