Joseph Volkswagen of Cincinnati

Mike Garrison was great to work with. Very friendly and easy to work with. Recommend! Very friendly and easy to work with. Recommend! More

Ben did an excellent job with my purchase of the 2026 Taos. He was very understanding of my hearing impairment, no pressure & was a joy to work with. I highly recommend Ben as a sales person & have menti Taos. He was very understanding of my hearing impairment, no pressure & was a joy to work with. I highly recommend Ben as a sales person & have mentioned to my friends this dealership is wonderful to work, with all around. I've been around for awhile & have dealt with many sales personnel & Ben was top notch. More

My salesman Mike Garrison was very professional, friendly and explained everything thoroughly. Mike Garrison was great. and explained everything thoroughly. Mike Garrison was great. More

Great place. Nice people. Was in and out pretty fast with my new 2026 car. So far no issues. Nice people. Was in and out pretty fast with my new 2026 car. So far no issues. More

Reggie does a really great job in the service department and has helped answer all the questions I’ve had during the servicing of my vehicle and has helped answer all the questions I’ve had during the servicing of my vehicle More

Reggie did a great job preparing for my appointment by ordering the needed parts ahead of time so everything was on hand and ready to go for my appointment. He also coordinated to have a loaner car availa ordering the needed parts ahead of time so everything was on hand and ready to go for my appointment. He also coordinated to have a loaner car available for me. I’m highly satisfied with the service I received. More

The team is knowledgeable, pleasant and have done high quality work and completed when they said the would. After so so. Experience with other dealers, I'm pleased with Joseph VW quality work and completed when they said the would. After so so. Experience with other dealers, I'm pleased with Joseph VW More

I have been going to Joseph Volkswagen for years. Top not service department the main reason I have kept buying my cars from the dealer. Top not service department the main reason I have kept buying my cars from the dealer. More

They offer exceptional customer service and they reimbursed me for a defective battery. They’re always up front about my repairs. reimbursed me for a defective battery. They’re always up front about my repairs. More

After an unexpected engine issue happened on the highway, I had my car towed to Joseph VW on a Sunday afternoon. Betty Jean talked me through what to expect on the phone and then helped me with the drop off I had my car towed to Joseph VW on a Sunday afternoon. Betty Jean talked me through what to expect on the phone and then helped me with the drop off when we arrived. The shop was extra busy on Monday because of power outages the week before and some short staffing, so I didn't find out what was happening with my car until Tuesday when I got a call that my car was ready and the work was covered by warranty. I so appreciated the tailored care for my special car! When I came to pick it up, Reggie walked me out to the car and thanked me for trusting them with my continued business. My loyalty to Joseph VW really paid off this time—thank you! More