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Joseph Volkswagen of Cincinnati
Cincinnati, OH
675 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 675 reviews
Verified Customer
May 18, 2026
Mr Ryan sales person is very nice guy. He listen coustmer and give good advice. Sales manager also very nice and gentleman. We are very happy to buying vehicles. All staff also very nic He listen coustmer and give good advice. Sales manager also very nice and gentleman. We are very happy to buying vehicles. All staff also very nice, More
by cloud9650
Employees Worked With
May 17, 2026
I made an appointment and dropped my vehicle off early to ensure they could get started on it immediately. I didn’t hear anything all day so I called 5 hours later and learned they hadn’t looked at it yet. T ensure they could get started on it immediately. I didn’t hear anything all day so I called 5 hours later and learned they hadn’t looked at it yet. They told me they were busy with 17 other vehicles. I asked what the purpose of appointments were if they don’t honor them. They said they would get it right in and start diagnostics. I decided to drive back to the dealership just before closing because I had not heard back from them and I needed my car for vacation the next day. When I arrived the service guy told me his coworker called and left me a message and they were waiting to hear back from me. I told him his coworker was a liar. There were no calls and no messages. Long story short, go somewhere else if you can. They do not value your time, they lied and charge for things that some dealers do for free. This wasn’t my first bad experience with their service department but it will be my last. I was considering purchasing another VW from them but not a chance now. More
by BpM
May 16, 2026
Excellent service - I appreciate the complete review of what is planned along with a phone call if anything unexpected comes up. what is planned along with a phone call if anything unexpected comes up. More
by TK
May 10, 2026
We had a great experience at Joseph Volkswagen. Our salesman did a fantastic job. Thanks! Our salesman did a fantastic job. Thanks! More
by whozdaboss
Employees Worked With
May 08, 2026
Our sales rep Ryan did a great job helping us get the car we loved at a great price! we loved at a great price! More
by kenziecrist
Employees Worked With
May 07, 2026
My service was prompt and efficient. The details were explained to me and my car was ready when promised. The big bonus was my car was cleaned when I picked it up!! The details were explained to me and my car was ready when promised. The big bonus was my car was cleaned when I picked it up!! More
by CHRISTYDORGER
Employees Worked With
Reggie
May 06, 2026
The best service ever Very friendly and professional customer service. I will always recommend it customer service. I will always recommend it More
by FVICTORIA.ANDREU
Employees Worked With
