Joyce Honda

Best car buying experience EVER!!! Sharif was a fantastic salesman for us. Very knowledgeable about the Accord, was very courteous and his customer service was phenomenal. The paperwork Sharif was a fantastic salesman for us. Very knowledgeable about the Accord, was very courteous and his customer service was phenomenal. The paperwork process was seamless. I've purchased several cars in the past and none was as smooth. Rudy was also very helpful as well in making sure we felt comfortable with the purchase. Jair did a fantastic job in explaining and answering all questions related to the lease. My wife and I were truly amazed by not only the knowledge, but also the GREAT customer service delivered by Joyce Honda and its team. I will definitely recommend this dealership to friends and family. As well as purchase any future vehicles from ONLY Joyce Honda. Heberto (Tyke) More

Consistent excellent service! Two years ago I bought a used 2005 Honda Pilot from Joyce Honda. Prompt, courteous, professional attention has been their hallmark every time I've nee Two years ago I bought a used 2005 Honda Pilot from Joyce Honda. Prompt, courteous, professional attention has been their hallmark every time I've needed service More

Go somewhere else! I usually don't post reviews but this place has horrible customer service when resolving an issue. There are Honda dealers everywhere so I recommend s I usually don't post reviews but this place has horrible customer service when resolving an issue. There are Honda dealers everywhere so I recommend shoping somewhere where the customer comes first. I responded to an add they posted for a honda odyssey touring ELITE and when I arrived the sales women confirmed it was a touring elite as she showed me the car. I am a busy business owner myself, so I did a short test drive and the car performed well. The car was for my wife. They then ran me a blue book value for a touring elite to show that the car was priced well. I came back and purchased the car. When I got home i realized a few of the features that were in the elite were not in the car. I realized they sold me a touring instead of a touring elite. When I called about the issue and showed them the add they told me that the add was a mistake and shouldn't of said that. When i asked about their sales women confirming the car type they said "well she's new". I feel like a was duped into thinking i was getting a better deal then I actually got. The VP was to busy to discuss rectifying the issue so he turned me to his manager Joe. He was apologetic especially when i sent him the add. But made very little effort to make it right offering to buy me a dust buster. As if that would take the place of the central vac that came with the elite. I told him I didn't want any money back even though i feel i overpaid for the car. I told them if they installed a hitch for me I would consider the matter resolved. Would of cost maybe $200 for them to do. After all they certified the car by doing almost no maintenance on it. So it was not like they had a lot of money into the car. I told Joe I I don't need the money but it is the principle. Joe said he would find out if they could do it and call me back. I left a few more messages and Guess what "NO Callback" big surprise! This is how their manager deals with issues..no response. Not even a callback saying they couldn't do it. What horrible customer service!! I am going to cancel my additional warranty i purchased from them. I would never shop here again and neither will my friends or family!!! A $200 expense will cost them a ton of business in the future! More

I bought This trip was pleasant until I got to the financial part at the end. I was surprised at the price that they came up with since no one mentioned all th This trip was pleasant until I got to the financial part at the end. I was surprised at the price that they came up with since no one mentioned all the hidden fees before sitting me down after signing the paperwork. More

Incompetent sales staff Turned in leased vehicle and was hounded by Honda corporate for weeks. Claimed sales staff never submitted proper paperwork for trade in. Was assured Turned in leased vehicle and was hounded by Honda corporate for weeks. Claimed sales staff never submitted proper paperwork for trade in. Was assured problem was resolved by mgr - but it wasn't ! More

Knowledgable and friendly salesman Bernardo was our salesman. He was very knowledgable and friendly, followed up appropriately on request and returned calls promptly. We have purchase Bernardo was our salesman. He was very knowledgable and friendly, followed up appropriately on request and returned calls promptly. We have purchased 2 vehicles from this dealership. The one poor experience is that the financial manager was a little aggressive and showed lots of frustration, which resulted in a more than overwhelming end to our day. More

Nice experience Navin Jagtiani was courteous and very helpful during the lease process. He took time to explain using some of the new features of the car. We have bee Navin Jagtiani was courteous and very helpful during the lease process. He took time to explain using some of the new features of the car. We have been repeat customers at Joyce Honda and our experience have been very pleasant. More

Salesman Bernardo made this experience the best car buying I ever had.My sons !st time buying a car and he was also very happy. Vinny Bernardo made this experience the best car buying I ever had.My sons !st time buying a car and he was also very happy. Vinny More

Great price and even better buying experience - - very impressed with dealership and the people who helped me, in particular Ebony, Joe and Dennis. Responsive, professional, low-pressure. My im - - very impressed with dealership and the people who helped me, in particular Ebony, Joe and Dennis. Responsive, professional, low-pressure. My immediate family drives five cars and we will definitely give Joyce Honda an opportunity to win future business. More

Satified Overall I would recommend this dealership. My salesperson was very friendly and I would purchase from her again. I purchased a used car and knew what Overall I would recommend this dealership. My salesperson was very friendly and I would purchase from her again. I purchased a used car and knew what I was looking for so I did not need knowledge just a good price. Left a deposit on Day 1, and car was ready for pick up the next day as promised. They met any advertised price I presented! I am very happy with the car. More