Joyce Honda

Very impressed with Salesperson: Joseph San Roman My experience with the Joyce Honda Sales Department was pressure free, quick , professional, and friendly. My salesperson , Joseph San Roman , was the My experience with the Joyce Honda Sales Department was pressure free, quick , professional, and friendly. My salesperson , Joseph San Roman , was the reason. We had done our homework online and Mr. San Roman understood who we were and what we expected. His experience and expertise closed the deal. At the end of our transaction, before I drove away in my new Pilot, I shook Mr. San Roman's hand and told him it was great working with him and that I thought he was a gentleman. How often does THAT happen at a dealership! More

EASY EXPERIENCE Joyce honda is a very friendly place. No hassle. No pressure. My sales guy listened to everything I wanted/needed. Ask for Jay Joza, HE'S GREAT Joyce honda is a very friendly place. No hassle. No pressure. My sales guy listened to everything I wanted/needed. Ask for Jay Joza, HE'S GREAT More

Joyce Honda is one of a kind car dealer! I just purchased a 2016 Civic which is the 3rd car I purchased from Joyce. The whole experience is just amazing. The buying process is just the beginn I just purchased a 2016 Civic which is the 3rd car I purchased from Joyce. The whole experience is just amazing. The buying process is just the beginning as their service department is topnotch. I purchased my first Civic in 2002 and drove it for 13 years with no major problems at all with the car or the service. Now i expect my 2016 to last as long. And I love the redesign. Sharif Marhoumy is a great sales person. No pressure and very smart. Highly recommend. More

Buying a ne Honda Terrific -- it has never been so pleasant to buy a new Honda!! I highly recommend that you check these guys out next time that you are in the marke Terrific -- it has never been so pleasant to buy a new Honda!! I highly recommend that you check these guys out next time that you are in the market for a Honda. More

Excellent experience of leasing new 2015 Honda Civic. Got a great price and terrific service. Everything was made easy. Sharif helped me to go through the paper work wit of leasing new 2015 Honda Civic. Got a great price and terrific service. Everything was made easy. Sharif helped me to go through the paper work with no time, and showed me how to set all car options. excellent work More

Getting my first car The overall experience was great. It was very scary getting my first car, but Rudy and Jair made me feel confident in my decision. You won't be disapp The overall experience was great. It was very scary getting my first car, but Rudy and Jair made me feel confident in my decision. You won't be disappointed. More

Excellent experience purchasing my new 2016 Honda Pilot. Got a great price and terrific service. Everything was made easy. It was the 2nd time we have purchased a Honda P purchasing my new 2016 Honda Pilot. Got a great price and terrific service. Everything was made easy. It was the 2nd time we have purchased a Honda Pilot at Joyce Honda. More

Best dealership for both sales and service! Here is a copy of a letter I wrote to the Vice President regarding my experience at Joyce Honda. I think the letter says it all! I have been a cus Here is a copy of a letter I wrote to the Vice President regarding my experience at Joyce Honda. I think the letter says it all! I have been a customer of Joyce Honda for over twenty five years. Just yesterday I picked up the fifth vehicle I have purchased from your dealership- a brand new HRV. My new SUV is wonderful and like all the other Honda vehicles I have purchased in the past, I love it. My experience with your sales staff was amazing and I wanted to take this opportunity tell you about the outstanding service I received from Craig and Mario. I knew exactly what I wanted when I walked into the dealership that first day, an HRV EX with a manual transmission. Unfortunately, this configuration is virtually impossible to locate in the northeast. After many phone calls to various dealers throughout the US, they were able to locate a dealer in Florida who was willing to trade a vehicle in order to get the one I wanted to me in NJ. Not only that, they were able to get the exact color I requested as well. In addition, I was able to trade in my old vehicle that was not in the greatest shape. Both Mario and Craig went above and beyond the call of duty to satisfy my needs. Craig even called me on his day off to tie up some loose ends so that I could take delivery of the vehicle sooner than we had anticipated. It’s this level of service that keeps me coming back to your dealership. Speaking of service, all of my vehicles are serviced at the dealership as well. Erik Matos has been my service advisor for the past several years. Erik deserves lots of cudos also. He too provides outstanding customer service and deserves recognition as well. One time I stopped by the service department without an appointment because one of my headlights was broken. Erik was able to get the new headlight for me and installed it for me in a matter of minutes. On another occasion, I stopped by thinking there was something wrong with my winshield wipers because I couldn’t get the wiper fluid to work. It turns out I was out of fluid so Erik not only filled the car with fluid, he taught me how to do it myself. Most recently, my son thought there was something wrong with the brakes in his vehicle. I happened to be dropping off one of our other cars for maintenance and was talking to Erik about the situation. Since my son was driving me home, he happened to be there with the car in question. Not only did Erik go outside to talk to my son about the problem, he actually test drove the car right then and there to see if he could determine what the issue was. I was doubly impressed by this because it was a Saturday afternoon at about 5 pm and time for Erik to go home. The fact that he made the effort to meet the needs of a customer instead of telling us to come back some other time was what sets him apart from others I have dealt with in the past (of course, not at Honda)! Erik is a pleasure to deal with and I greatly appreciate everything he has done for us and all of the vehicles we have serviced at Joyce Honda. You run a top notch organization and I will continue to recommend your dealership to all of my friends and family members. It is a pleasure dealing with everyone at Joyce Honda and I look forward to a relationship with your company well into the future. More