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Joyce Honda

Denville, NJ

4.7
4,561 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 4,561 reviews

November 18, 2015

Excellent and professional. The staging process of lining up is excellent. You're greeted with a smile. There is a reasonable wait time. You are escorted to the wait area. Servic More

by Markag33
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Diana Alvarado, Ray Spinelli
Nov 23, 2015 -

Joyce Honda responded

Thank you for your business and for taking the time to write a review on your experience. We appreciate it very much!

November 17, 2015

Best purchase experience all around! T.J. Johnson, my sales associate, was the absolute greatest throughout the whole process. She went to great lengths to get me exactly the model and co More

by Accord Fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : TJ Johnson
Nov 23, 2015 -

Joyce Honda responded

Thank you for sharing your experience with Joyce Honda. We take a lot of pride in making sure that each customer is happy and all questions are answered. Enjoy your new Honda Accord! Thank you for your business.

November 14, 2015

A colossal waste of time! at the end of August, I went here wanting to trade in my car. They had trouble finding the one I really wanted, so my salesman told me he ordered me o More

by hondaowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Rhadames Rosario (since fired), Rudy Baez
Nov 26, 2015 -

hondaowner responded

Yes, you did try to respond -- on a phone number I told you repeatedly was not used! You also had my cell phone number, and NOT ONCE did anyone there try that number! You should be ashamed of your customer service. I know I am!

November 13, 2015

Salesman treated me like family I went to Joyce Honda to check out a used Honda Odyssey. I have bought many cars in my lifetime and was ready for the traditional slimy Salesman and More

by Mav123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey, Hector Rios
November 12, 2015

Hassle free - in and out! We needed a car for my college age son whose 2000 Civic finally gave out. We decided to take advantage of the lease specials being advertised by Honda More

by lliccardi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharif Marhoumy
Nov 23, 2015 -

Joyce Honda responded

Thank you for taking the time to write a review on your experience with Sharif. We appreciate your business and we hope your son will enjoy his new vehicle!

November 12, 2015

Painless and productive Today was the first time that I had put on my big girl pants and ventured out sans husband to lease a car. Jay was patient, helpful and respectful. A More

by jcd-15000miles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave in finance, TJ Johnson, Jair Joza
Nov 23, 2015 -

Joyce Honda responded

Thank you for sharing your experience with Joyce Honda! We are happy that you were comfortable during the entire process and that we helped you with your car dealership phobia!! We hope you enjoy your new vehicle! Thank you for your business.

November 10, 2015

Quick enjoyable and painless Could not have been happier with my experience at Joyce Honda. From the moment I walked through the doors I was warmly greeted by their salesman, Shar More

by Jwatkinson101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharif Marhoumy
Nov 23, 2015 -

Joyce Honda responded

Thank you for your business! We are happy to hear that we have another happy customer; enjoy your vehicle!

November 10, 2015

Great and thorough experience personal service & did not try to sell me services I was not interested in. They were extremely friendly and helpful in explaining the features of th More

by MEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2015 -

Joyce Honda responded

Thank you for sharing your experience with Larry; we appreciate it. Happy Holidays!

Sep 06, 2021 -

MEL responded

Great experience all around!

November 10, 2015

Best attention Got the best deal after looking in several places. Very clear in all the options, honest, patient and caring. Their manager totally accessible all the More

by sarreaza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Aron Cooper
Nov 23, 2015 -

Joyce Honda responded

Thank you for sharing your experience with Joyce Honda! We appreciate your business.

November 03, 2015

Fantastic experience!! So smooth Jay was our salesman,he did an excellent job in finding us the car we needed!! And kept in touch with us during the process.Larry was also a pleasure More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jay....., Jair Joza
Nov 23, 2015 -

Joyce Honda responded

Thank you for taking the time to write a review on your experience with Jair and Larry; we really appreciate it. Enjoy your new vehicle!!

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