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Joyce Honda

Denville, NJ

4.7
4,557 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 4,557 reviews

October 31, 2015

manager doesnt no what a certified car is manager tim hall has no clue or idea what he is talking about a complete amateur , after going to joyce Honda for a used car that my wife and I waite More

by wasteoftime
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
TIM HALL AND LADY SALESPERSON
Nov 02, 2015 -

Joyce Honda responded

Dear wasteoftime, We apologize that you were shown a different car than you came to see. Nobody benefits when a customer visits and does not accomplish their goals. Not you or us. So naturally, we are going to try and help you accomplish what you set out to accomplish. However, today's digital advertising throws a few curve xxxxx at us. For example, the vehicle you see online can sell at any time. Once it is sold, all websites must update and they all update at different times. So the vehicle you saw online might not be available. We do not recall a recent visit where we disappointed someone to the degree you describe. So we cannot say for sure what happened when you visited. We can only guess that the car had been sold and we tried to show you a vehicle that was as close to the original as possible. We strive to provide the highest quality pre-owned vehicle you will find. That is what separates us from other dealers. So we actually use the Honda certification guidelines as our guideline to recondition a vehicle whether it is Honda Certified or not. So the vehicle is mechanically certified but it does not come with the Honda Certified Warranty. This car may hit the price point for a customer that does not care about certification. Still, I am only guessing as to what happened because I do not know who you are or recall your visit. But I can assure you 1000% that we know the Certified program inside and out and we know what we are talking about. We also have our vehicles on more than one lot located in different towns. Sometimes that contributes to the amount of time it takes to present a vehicle to a customer. Regardless, we apologize that you spent more time than you cared to and 99% of people who shop here feel differently than you do about our operation. We wish you the best and hope you find a vehicle that meets your goals.

October 31, 2015

I bought a crv Mario was excellent! He was very thorough and answered all of my questions. Highly recommend him as your salesman! I will Mario to other friends. More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 23, 2015 -

Joyce Honda responded

Thank you for your business and for sharing your experience working with Mario. We hope you are enjoying your CR-V!

October 30, 2015

Great service, Great price I had a great experience at Joyce Honda. We were helped by friendly employees and we were able to get a great price on a new Honda civic. More

by Apro54321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Kish, Farah Reed
Nov 23, 2015 -

Joyce Honda responded

Thank you for doing business with Joyce Honda. Enjoy your Honda Civic!!

October 29, 2015

Great experience Mario and Dave were knowledgeable and friendly. They work hard to make sure you get the best car and price for your personal situation. I would absolu More

by aes720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2015 -

Joyce Honda responded

Thank you very much for sharing your experience with Mario at Joyce Honda. We hope you are enjoying your new vehicle!

October 26, 2015

Tom Duffy made car shopping a pleasant experience The total experience at Joyce Honda was professional and very pleasant. I only worked with Tom Duffy and he could not have been more helpful. It mad More

by bigfork
Recommend Dealer
Yes
Employees Worked With
October 25, 2015

Wonderful experience - fun & knowledgeable staff Inquired first on web about a new CRV and after doing some research online & visiting a couple other places, I felt comfortable as soon as I sat down More

by Catjack
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Johnson
October 23, 2015

Purchased a Used CRV Bernardo and Tom were awesome in helping me get into my new ride - a beautiful 2013 Honda CRV. They both went above and beyond!! We have bought from More

by fbefano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Bernardo, Hector Rios
October 20, 2015

A Competitive Choice Honda has countless awards in the market for car manufacturing with constant steps towards consumer approval and reliability, but who else is better t More

by Accord19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharif Marhoumy
October 18, 2015

Pleasant Experience I was there twice in the past 3 weeks and helped both my daughter to buy a car and I also bought one. We both got CRV 's and the Internet price we wer More

by fisherba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Kish, Jair Joza
October 15, 2015

Great friendly service My family has been working with Mario for years to purchase and lease Hondas from Joyce Honda of Denville. He does a great job making you feel comfort More

by eric2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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