Joyce Honda

New Vehicle Purchase I stopped by Joyce Honda one day without an appointment and was greeted by salesman Don Donnelly. I explained to Don what type of (used) vehicle I was I stopped by Joyce Honda one day without an appointment and was greeted by salesman Don Donnelly. I explained to Don what type of (used) vehicle I was in the market for along with specific criteria. I was limited on time so Don wrote down all of my contact information and told me that he would stay in touch if any vehicles fit the description of what I was looking for. True to his word Don called me numerous times....... always polite, patient, and professional. Joe Binetti also contacted me in support of Don and I ended up purchasing something I initially considered out of my range. We did not waste a lot of time (20 minutes), shook hands, and I drove home with my practically new Pilot a couple of hours later. I would recommend this dealership to anyone who is seriously ready to purchase or lease a vehicle. There is a lot to be said for a family owned dealership! More

Best Purchase Experience!! It was a pleasure working with Bernardo from the second we walked in the door, until we pulled off in our new Honda Civic. He was very courteous, prof It was a pleasure working with Bernardo from the second we walked in the door, until we pulled off in our new Honda Civic. He was very courteous, professional, and friendly. Joyce Honda has just earned lifetime costumers with us due to the treatment we received from Bernardo. More

Excellent service, and all employees was ready to attend my concerns. It's my second time using this dealer service, and definitely I will recommend to everyon service, and all employees was ready to attend my concerns. It's my second time using this dealer service, and definitely I will recommend to everyone. More

Amazing Job! The dealership took care of my family and I as if we were part of their family. I recommend talking to Dave Panno if you are interested in purchasing The dealership took care of my family and I as if we were part of their family. I recommend talking to Dave Panno if you are interested in purchasing a car, he is an extremely well spoken guy that will treat you tremendously. He also gave us a great deal on our new car. More

Let's see how it goes Overall good wrt the sales rep. Overall time on the pick up date was long. In answer to survey question below. down payment on CC but form said Overall good wrt the sales rep. Overall time on the pick up date was long. In answer to survey question below. down payment on CC but form said balance by cash or certified check. Sure I would have loved to pick up 30000 miles on my CC I purchased certified vehicle (2015, Pilot, 25K miles, Birthdate March 2015) which came with some extended warranty ~27 mo in total. I did not like however the push to get even more extended warrantee. ".. this is heavily computer controlled and 3 yrs down the line things could happen and then you are stuck with big bill". I thought this is freaking Honda that lasts forever. It made me think I was wrong for making this purchase. But at that point I had already paid. I am not sure the Honda HQ would appreciate indicating there was this sort of risk associated with long term use. Now that I have the car for 3 wks still on first tank of gas, front brakes shimmy... going today to see the response from the dealer.. this is the real test of dealer. If I can amend this I will let you all know how it goes. More

Scammed ! While leasing a new car, we were told that Honda would give us our check back for $850 that we wrote the day we got the car. This was part of a specia While leasing a new car, we were told that Honda would give us our check back for $850 that we wrote the day we got the car. This was part of a special promotion. We clarified this with our salesman 5x. We were promised the check within 2 weeks. 2 months later, no check. Now the dealership is claiming that they have no idea what we are talking about and are denying any such check. We were scammed and will never go back ro a Joyce again. More

Great experience The whole process was easy and pleasant experience. Everyone was helpful and friendly. There wasn't any high pressure sales tactics used. Great overal The whole process was easy and pleasant experience. Everyone was helpful and friendly. There wasn't any high pressure sales tactics used. Great overall experience. More

Another great experience at Joyce Honda We've had such great experiences with Joyce Honda for nearly 20 years. The service department is excellent; everyone is helpful, friendly and knowled We've had such great experiences with Joyce Honda for nearly 20 years. The service department is excellent; everyone is helpful, friendly and knowledgable. We've purchased several vehicles, both new and used. During our most recent purchase of a 2014 Accord we were meet by Hector De la Cruz. Hector was extremely helpful and friendly and despite his young age, he has a great understanding of customer service and the cars Joyce had to offer. He was respectful, friendly and on the few occasions he did not know the answer to a question, he was willing to say he didn't know then go find out. As other's have said in their reviews, the cars are great, but it's the customer service, especially in the service department, that keeps us coming back. More

It has been an easy and seamless ride with a high end servic This is my second lease with Joyce Honda, always with Tom Duffy. Thank you very much, I am looking forward to make business with you again This is my second lease with Joyce Honda, always with Tom Duffy. Thank you very much, I am looking forward to make business with you again More

What a great car - great service We bought a CR-V -- car speaks for itself. But the service is what will keep us coming back to Joyce. Navin was so pleasant to work with. No pressu We bought a CR-V -- car speaks for itself. But the service is what will keep us coming back to Joyce. Navin was so pleasant to work with. No pressure, just facts and open discussions. THANK YOU More