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Joyce Honda

Denville, NJ

4.7
4,540 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 4,540 reviews

April 12, 2014

Joyce Honda Service Department Stay away from Joyce Honda Service. I got an oil change service for $52 total and came home. Look at my invoice and realized that Joyce Honda used MOB More

by JKJK
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aron Cooper
Apr 23, 2014 -

Joyce Honda responded

Dear JKJK, I will construct my response to your review carefully because I respect your right to express your feelings. Please allow me to shed some light on the reason we use ExxonMobil lubricants and some additional information on the quality of the ExxonMobil product. The Honda Motor Company engineers and builds one of the finest products in the world. Quality is unmatched by most others. However, they do not manufacture motor oil. Honda determines the specification of the oil to insure the best lubrication and cooling for its motors. Honda then partners with a world class oil company to manufacture the oil. Up until not too long ago the world class oil company was ExxonMobil. They have since changed to another oil company which I shall not name in this response. We asked our supplier for a response to your comments and they returned the following from ExxonMobil. To whom it may concern: Mobil Lubricants, or rather ExxonMobil, has been in the industry for 125 years and has partnered with many Original Engine Manufacturers (OEMÂ’s) for the past 30 years including Mercedes Benz, Kia, Toyota, General Motors, Honda, Nissan, Infiniti, and Lexus. In order to maintain these relationships, ExxonMobil works very closely with the OEMÂ’s to formulate oils that meet both industry and OEM unique requirements. In the case of Honda, Honda recommends Honda Genuine Synthetic Blend 0w-20 or Genuine Honda Ultimate Full Synthetic 0w-20 Motor Oil depending on the vehicle. ExxonMobil formulates an engine oil (Mobil Super Synthetic) that meets the same specifications of Honda Genuine Oils including but not limited to : API SN (SM, SL, and Previous), and ILSAC GF-5. The Mobil Super Synthetic Product Data Sheet, as provided by ExxonMobil, is shown below with highlighted sections showing approved use in Honda vehicles requiring a 0w-20 engine oil. The Mobil Super Synthetic Product Data Sheet is available upon request. I hope you will reconsider your decision to take your business elsewhere. We strive to use the best products availableand you are not likely to find Honda manufactured oil at any other location. . Tom

April 08, 2014

Great experience. Jesus was a great salesman and he made the process very pleasant. He was always there to answer all my questions. I will definitely see him for my nex More

by Shemus1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
March 29, 2014

Words can't begin to describe what an amazing person Larry Swanson, general manager is. Make a long story short I was in a really tough predicament with another dealership who tried to strong arm me int More

by tb727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Swanson, Rudy Baez, Dave in Finance, Diana Alvarado
March 21, 2014

Joyce Honda is the best car dealership I've ever been to. Every single person in there is truly amazing and so friendly ! The manager Tim is such an amazing guy. Hes knows me because my mother bought a c More

by kromel93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 19, 2014

I do not have enough kind words to describe Mark Yager. He is very professional, very personable, very knowledge, very honest, very patient. I bought a car from Mark in 2008. I kept his business card More

by cindyholoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 14, 2014

A total amazing experience! Tom was very helpful and very accommodating to us. He answered every questions clearly and explained the pros and cons of the cars we were asking about. Wonderful job! More

by agaroselalo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 09, 2014

I had a enjoyable experience with Joyce Honda. Chuck was very helpful to get me the best price and best car. The follow up even after the car purchase was noteworthy. I have recommended couple of friends to More

by sameerlate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 07, 2014

Buying a car is always painful for me. The agony of decision, the financing, the wheeling and dealing, etc. Abiana and Hector made this a very pleasant experience, and worked their hardest to get me th More

by catullus13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 04, 2014

Jack Stewart was a very helpful salesman. He made me feel comfortable, was not high pressure, was very patient, put up with my many questions and answered them all, was willing to discuss price and poss More

by stansr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Stewart
February 25, 2014

I was buying my first car so was already a little stressed. But Abiana at Joyce Honda made me comfortable and my experience a great one. Great overall satisfaction More

by Indivas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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