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Joyce Honda - Service Center

Denville, NJ

4.6
2,555 Reviews

2,555 Reviews of Joyce Honda - Service Center

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January 01, 2021

Fast professional no bs. Ken Tevald was excellent. I’ll be back because of Ken. Courtesy shuttle home was a nice touch. I’m very pleased. More

by dlakoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Spinelli, KELVIN ALFRED
December 31, 2020

The service was great. I was surprised at the long line of cars waiting outside as I had an appointment and didn't get into the garage for close to 30 minutes after my appointment time. More

by PIPONMELROSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KELVIN ALFRED
December 31, 2020

The Service Advisor was supposed to call us 13/30/20 when the servicing was completed but Jennifer never did. We also couldn't contact the service department as they did not answer their phone. When I arr More

by BCFARB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer in Service
December 30, 2020

Drop off and pick up were easy. I went in for an oil change and to have my tires checked, they were quick and my car was ready within 2 hours. Dwight was super friendly and knowledgeable. He kept me upd More

by LAURENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
December 29, 2020

This dealership was finally able to solve a parasitic battery drain issue. Friendly and attentive service staff. Made a instant appointment and fit me in to address an ongoing issue. More

by jph22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2020

Easy drop off and pick up. Jennifer was helpful and ensured I received my free oil change without digging through my glove box for the document More

by LAMIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
December 28, 2020

Fabulous service Dept. Honest and trustworthy especially Ernie B. If the service wasn’t superb and reliable, we wouldn’t have the Honda. “25 words“ Is not the important criteria. The words used are clear an More

by APPLIEDPROCESS Bob Share
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin... mgr
December 28, 2020

Jennifer was fast professional and customer service orientated she answered my questions and explained clearly what my car needed done. She’s part of the reason I go to Joyce for my service. More

by rstephens1138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Sciosia
December 27, 2020

I've visited your Service Dept. several times and never have I been disappointed. On this particular visit the gentleman by the name of Charlie treated me with kindness and much respect and I am truly gra More

by rcccfam4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles (Charlie) Mitchell
December 26, 2020

Service was excellent. And very friendly they checked all tires and fluid levels. They also advised me of what might needs to be serviced soon. More

by NANCYGRONCZEWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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