Joyce Honda - Service Center

Ernest really cares about me and providing the right service for my CR-V. He never "oversells" any service or recommendation. He is very dependable and I trust him VERY much... and that is the most im service for my CR-V. He never "oversells" any service or recommendation. He is very dependable and I trust him VERY much... and that is the most important attribute you can want in a Service Rep! I purposely schedule my services for only when he is available. More

Charlie thoroughly explained what services were going to be completed and was able to get me out of there in less time than he predicted. Great job as usual! be completed and was able to get me out of there in less time than he predicted. Great job as usual! More

You never called back to finish fixing my car ,I’m very dissappointed and dissatisfied with your service,the factory defect of the brand new van I bought from you.I will never buy another car fr.you: dissappointed and dissatisfied with your service,the factory defect of the brand new van I bought from you.I will never buy another car fr.you: More

Longer than expected yet very positive experience. A text when service was complete would have been beneficial; I may have waited more than needed. Thanks. text when service was complete would have been beneficial; I may have waited more than needed. Thanks. More

We had a very nice experience with service department. The service advisor worked with us and helped us with our decision making and we felt good about it. The service advisor worked with us and helped us with our decision making and we felt good about it. More

John LaVella was very pleasant to work with. He made me feel at ease in handling the maintenance of my car. He was very clear in explaining the charges on my bill, just an easy and pleasant service rep to feel at ease in handling the maintenance of my car. He was very clear in explaining the charges on my bill, just an easy and pleasant service rep to work with. Look forward to working with him in the future should I need service. More

Overall, very clean, safe and efficient. We dropped the car off prior to my scheduled appointment. I felt comfortable during drop off and pick up with COVID precautions. The car was serviced quickly and car off prior to my scheduled appointment. I felt comfortable during drop off and pick up with COVID precautions. The car was serviced quickly and we were notified to come pick up. Payment and collecting the car were a breeze also. More

My son bought Honda Accord from you and I used to bring my car for service without appointments before Covid. I had recently bought Odyessey and there was a recall and I was in NJ and brought the car at yo my car for service without appointments before Covid. I had recently bought Odyessey and there was a recall and I was in NJ and brought the car at your place. I had no idea that I had to take appointment but the guy said it is ok he would take the car and I left it and later he promptly called me that the car is ready More

Kathy was great! Everyone in the parts department was great and friendly. My experience was very pleasant! Oil change was pretty fast. Good job Joyce Honda! great and friendly. My experience was very pleasant! Oil change was pretty fast. Good job Joyce Honda! More

Visited for an oil change, tire rotation and to get window shimmy fixed. John was very professional and kept me updated. Work was completed in time frame given. Usual excellent service at Joyce Honda! window shimmy fixed. John was very professional and kept me updated. Work was completed in time frame given. Usual excellent service at Joyce Honda! More