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Joyce Honda - Service Center

Denville, NJ

4.6
2,515 Reviews

2,515 Reviews of Joyce Honda - Service Center

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October 07, 2020

I like this dealership because they make sure to give me an appointment to be seen at my earliest convenience which I get seen right away upon my arrival for service. More

by sande1719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
October 06, 2020

I had to take my car back for the same problem. It was left once for 2 days, next time 2 days and the final time 7 days. Keeping my fingers crossed that's it. My advisory was very nice. However it was suc More

by SERENELK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ernest Biondolino
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2020

Really like the appointment process vs. waiting in line for an oil change. You should keep this up after the virus. Great idea. Thanks good idea More

by POSTIER1
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Spinelli, KELVIN ALFRED
October 06, 2020

My appointment was made easily and when I arrived at the dealership I was checked in immediately. Service was quick and professional. No complaints at all. More

by ECARROLL411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2020

Ken was very professional and answered all my questions. In an uncertain time I felt comfortable leaving my car to be serviced. I will definitely return More

by EILEENLOPEZ64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
October 06, 2020

My low tire pressure light came on so I drove to Joyce Honda for a look. Ken took me right away & found a nail in my front passenger tire which needed fixed. Thank you Ken and great job!!! More

by PD954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken from Service helped my fix my tire which had a nail in it. Low tire pressure light had come on.
October 05, 2020

Everyone is courteous my car was completed when I was told it would be The car was Disinfected and the dealership itself was a pleasure to wait in. Everything was clean including rest rooms! More

by GATTARDO428
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Bernstein, Ming Hang (Henry) Chung
October 05, 2020

The work and following Guidelines for Covid19 was good. Where I was mad is that you sent me a 10% coupon for service, the manager didn't to accept More

by sistefanos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Woman, I don't have a name
October 04, 2020

As in the past, Joyce Honda continues to provide excellent service by friendly qualified Honda employees. Charles Mitchell always comes through for me when it’s time to service my automobile. More

by CAMALEX06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Mitchell, KELVIN ALFRED
October 03, 2020

Had my car's oil changed and tires rotated by appointment at Joyce. on Tuesday, 9-29. at 8:15 AM. They were ready for me when I arrived and the turnaround time was excellent. The staff was friendly, and the More

by Hondahappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Bernstein - 5 star perormance
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