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Joyce Honda - Service Center

Denville, NJ

4.6
2,512 Reviews

2,512 Reviews of Joyce Honda - Service Center

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August 25, 2020

In these difficult times the service staff did a good job of getting my Honda serviced it a timely manner. I did not wait for the vehicle, my only requirement is that it was completed by 4PM, which they wer More

by scottcroker
Recommend Dealer
Yes
Employees Worked With
I don't recall who I worked with, I don't think he is listed in the service Dept.
August 25, 2020

I had both my CRV and Fit vehicles serviced. Very good communication by both Dwight on the CRV and Kathy on the Fit. Great job More

by PD954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight and Kathy
August 25, 2020

It’s our favorite dealership , great staff and good price. we like it when they explain very well what the car needs to be repaired urgently. More

by sinthia.gomez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KELVIN ALFRED
August 25, 2020

Kelvin checked us in ! Excellent customer service ! Everyone from phone appointment Natasha to check out very nice:) Didn’t have any luck with the service booking online for some reason I put in a More

by linda.cornelia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natasha, KELVIN ALFRED
August 25, 2020

I don’t know why I still go here for service. It’s the worst service in the area. I got a Groupon and I was still disappointed with the service since I still ended up paying the same amount for mediocre s More

by KYLE82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
KELVIN ALFRED
August 25, 2020

While they quickly fixed the problem and got me back in my car in the same , the interior glass was left with some spots that were not there before and I’m not sure how they got there as my issue was not i More

by Civic driver 98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Seager
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Spinelli, KELVIN ALFRED
August 24, 2020

Always s pleasure to take my Honda Fit to Joyce Honda. The staff there are always so customer friendly. I have had nothing but positive experiences with Joyce Honda from purchase day to returning for main More

by Bruno’s mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Spinelli, KELVIN ALFRED
August 21, 2020

I had the worst experience and its has been going on for a while now. I had been a regular customer for a while but not thinking of going back there. More

by SUKHDEEP2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Dept
Aug 21, 2020 -

Joyce Honda responded

Hello. We are sorry you are not happy with your recent experience. If you could provide some detail we would be more than happy to try and resolve any problem you are having. That way your review could be constructive and instrumental toward resolving your problem.

August 21, 2020

I took our car in last Friday for an appointment to have our air conditioning on our Honda CRV looked at and repaired. Service man Lloyd did not follow-up with me after the designated 1 and 1/2 hours and I More

by ponyengine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloyd -service and then John Lloyd - not good, John -good
August 20, 2020

My mother was very impressed with Eggie. He is very professional, knowledgeable and explained the servicing needs very well. Eggie is a definite asset to Joyce Honda of Denville. More

by PAMCCAFFREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eggie
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