Joyce Honda - Service Center

Excelente services and quick and efficient I will recommend the services and Honda dealer thank you for your services like always , I am really happy to be part of Honda family recommend the services and Honda dealer thank you for your services like always , I am really happy to be part of Honda family More

The advisor was polite, professional and prompt. He provided a thorough explanation of the service. The work was completed in a timely manner. It was the usual excellent overall service experience. provided a thorough explanation of the service. The work was completed in a timely manner. It was the usual excellent overall service experience. More

Lloyd was very helpful and kind!! I dont know why his name is not listed. I amso tried to send this many times and could not. name is not listed. I amso tried to send this many times and could not. More

Eggie was wonderful! He explained everything perfectly- He gets 5 stars, However, ,waiting over 2 hours for a scheduled oil change was ridiculous! I would have left and gone elsewhere except he talked me He gets 5 stars, However, ,waiting over 2 hours for a scheduled oil change was ridiculous! I would have left and gone elsewhere except he talked me into staying. Over 2 hours with an appointment is just unacceptable. More

It was good but the 830am appointment was start at 940. I wish it was at the appoinmnet time. Not first come. Service Franklin con I wish it was at the appoinmnet time. Not first come. Service Franklin con More

Service was good but the 2 women at the desk were NOT wearing masks at all-even when they interacted with customers. Made me feel uncomfortable. Ernest was great. wearing masks at all-even when they interacted with customers. Made me feel uncomfortable. Ernest was great. More

I had to have my new 2020 vehicle towed 2 times (after only having had it for about 6 weeks), as car wouldn't start. The first time, service said nothing was wrong with it after checking everything. 2 d only having had it for about 6 weeks), as car wouldn't start. The first time, service said nothing was wrong with it after checking everything. 2 days later, it wouldn't start again. I kept telling them that roadside assistance said it was a bad battery, but your service department said it was fine, nothing wrong with the battery. Second time, service department finally said it was a bad battery and replaced it. Vehicle has been working fine since then. More

Having recently moved to NJ from KS I was needing to purchase a new car. Not happy with the care I received from dealerships closer by, Joyce Honda was referred to me by several members of a chorus I'v purchase a new car. Not happy with the care I received from dealerships closer by, Joyce Honda was referred to me by several members of a chorus I've joined. I could not be happier with the dealership and the service they've povided. Curteous and friendly service. Fair price and wonderful service proviced when I[ve needed oil changes etc. I will definately return to them when I need another vehicle. More

Ernest Biondolino is the reason that I go to this dealership and the reason that I bought a second Honda (elsewhere). If not for him, this place would be an average dealership, a place to be avoided dealership and the reason that I bought a second Honda (elsewhere). If not for him, this place would be an average dealership, a place to be avoided as much as possible. The front desk of the service department is a disaster. Kids supervising kids. In fact, despite the grey hair around, the whole dealership seems to lack adult leadership, and certainly shows no signs of a moral compass. I would not recommend this service center unless the customer is sure to work with Ernest Biondolino. More

What is covered when I have a comprehensive wrap service contract purchased on 2/22/2018. In service date 12/26/2014. I recently had an alternator replaced on a 2015 CR-V EX and paid for it Pete Grice 973 contract purchased on 2/22/2018. In service date 12/26/2014. I recently had an alternator replaced on a 2015 CR-V EX and paid for it Pete Grice 973-610-1308 pgrice2987@aol.com More