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Joyce Honda - Service Center

Denville, NJ

4.6
2,512 Reviews

2,512 Reviews of Joyce Honda - Service Center

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July 16, 2020

Great service!! awesome experience!! handled my warranty claim promptly, they had ready for me a loaner vehicle the same model that I own for the so I was covered all of the maintenance More

by d. eckstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KELVIN ALFRED
July 16, 2020

Routine maintainance Ernest is a fantastic service manager. I trust him and try to work with him any time I come in for service. He is honest and cares about my concerns r More

by furthercom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2020

service oil change Social distancing worked well, not overly crowded. Had an appointment for an oil change and it took 1.5 hours. Quite too long for that service. More

by NUMBER13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

Appointment was done online. Excellent service. Wait time about 1 hour. Staff was very courteous, professional and courteous. Would definitely recommend service at Joyce Honda. More

by GIOVANNI.GIUCA
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

Follow up visit, they called me to move up my no a/c appointment and were able to fix the issue that same day. Great job! More

by Arrgmito
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

I had an appointment for service and was handled quickly. The dealership let me make an appointment that was convenient for me and got me in and out in a timely manner. The dealership repair center was clean More

by PSHAPPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Spinelli
July 15, 2020

Service is friendly however had an appointment for an oil change and it took 2 hours. Way too long for that type of service. If it is going to take that long they should tell the customer so they could make More

by JOEV1310
Recommend Dealer
Yes
Employees Worked With
Jennifer
July 15, 2020

Service advisor did a poor job in communicating the status of work being done on the vehicle. Disappointed in how communication was handled. Bad service More

by FALOY64
Recommend Dealer
No
Employees Worked With
Kathleen Bernstein
July 15, 2020

Joyce Honda is a rip off. They charged me for checking my Honda $189 as diagnostic fees and then they didn't fix it and told me to take it somewhere else and still I had to pay the diagnosis fees. More

by MITRI982
Recommend Dealer
No
Employees Worked With
Dwein (Not cooperating) , KELVIN ALFRED
July 10, 2020

They tried to sell me an air filter and cabin filter that I didn't need. This is typical for this dealership. Font trust them. More

by MARK1826
Recommend Dealer
No
Employees Worked With
don't remember his name
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