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Joyce Honda - Service Center

Denville, NJ

4.6
2,514 Reviews

2,514 Reviews of Joyce Honda - Service Center

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May 22, 2020

COVID-19 Experience at Joyce Honda, Denville, NJ. my experience was great as always. all the staffs went above and beyond in there duty to get me out within a reasonable time. great job. More

by RNBROWN2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 22, 2020

Routine maintenance and tire repair Earnest is our service advisor and treats us like family.. I own 4 Honda's and service is excellent and honest. I strongly recommend this dealer for More

by BPGRANET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020

Kelvin went above and beyond. Great sales and exceptional service. We got our first Honda here in 1982. We have gone back. Family owned and it shows! More

by AC
Recommend Dealer
Yes
Employees Worked With
KELVIN ALFRED
May 21, 2020

Appointment Service recently re-opened from being shut down from CO-VID-19. Car overdue for service. Made appointment and didn't have to wait. Very accommodating. More

by BNUSSENBAUM420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Sciosica
May 20, 2020

Service was great as usual... it was very organized and a quick process .. It’s always a pleasant experience but made me even happier during this pandemic. More

by TANEISHIAG
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020

Very pleased with efficiency and courtesy. Car was serviced on time and called when done. Car was clean and covered approximately for protection. Very happy. More

by PSTOIA
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Hulbert
May 18, 2020

They have amazing service and customer service. I can always get through to them no matter what. And they are very pleasant to speak with. More

by JHOCH
Recommend Dealer
Yes
Employees Worked With
Joe San Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Di Iorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Streisant, Justin Patel, Monte Morris, Ryan Unick, Trey Johnson, Cory Betz
May 18, 2020

So pleased. Brought my 05 Acura TL in because drivers seat was stuck. They instantly gave me a loaner Accord so they could diagnose. Called 2 hrs. later, said it was just a disconnected plug. They didn’t More

by dzdobinski
Recommend Dealer
Yes
Employees Worked With
Not sure, Ray Spinelli
May 18, 2020

Joyce Honda closure On April 14 I went to Joyce Honda because the tire pressure light was on only to find Joyce Honda was closed. Several other cars were there too. I ca More

by catjack07866
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know the employee's name
May 20, 2020 -

Joyce Honda responded

We apologize for the rude response. I think you know that is not how we normally react. The reason we closed was to protect our employees and customers from spreading the virus. So much was unknown at that time, just as it is still unknown. However, we recognized the need for Service, thought out a process that would be safe for everyone, implemented a sanitizing process and reopened. We are here to serve so please feel free to make an appointment at www.joycehonda.com and we will do our best to provide top notch service.

May 16, 2020

BAD EXPERIANCE April 27th I was given an appointment at your service dept, i drove 40 min only to find your service dept was closed, I made this appointment on line, More

by BORISKOZAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe San Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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