Joyce Honda - Service Center

Excellent Service Had my car in for 100K service. John assisted me. He was very polite, friendly, knowledgeable and gave me up-to-date information on my car. Would c Had my car in for 100K service. John assisted me. He was very polite, friendly, knowledgeable and gave me up-to-date information on my car. Would certainly reach out to him again. He took the time to explain to me what needed to be done. Appreciate the service I received. Great personality. More

Trustworthy. I travel over 30 miles to Joyce Honda because of their excellent sales and service team. Since 2010, I have purchased 5 vehicles and performed all o I travel over 30 miles to Joyce Honda because of their excellent sales and service team. Since 2010, I have purchased 5 vehicles and performed all of my service at this facility. Earnest B (Service Advisor) is the friendliest, most helpful, and must trustworthy person in the service group. Having the ability to go to the dealership without an appointment, even on a Saturday and Sunday, is extremely convenient. More

Good Service I went in for regular oil change and maintenance. My consultant made some suggestions after the 20 point check up. I was glad to have them honestly I went in for regular oil change and maintenance. My consultant made some suggestions after the 20 point check up. I was glad to have them honestly tell me what needed to be done. More

Very Friendly I was greeted and taken care of as soon as I pulled in. All service options were explained and completed very fast. Thanks for the great service exp I was greeted and taken care of as soon as I pulled in. All service options were explained and completed very fast. Thanks for the great service experience More

Kathy checked me in and she was awesome. I was in and out for an oil change and tire rotation. I will definitely be returning. for an oil change and tire rotation. I will definitely be returning. More

Very Good I was very pleased with the service. Charles was friendly but direct. Told me what was wrong with my car and when I would get my car and the price. I was very pleased with the service. Charles was friendly but direct. Told me what was wrong with my car and when I would get my car and the price. All of which happened just as he said.. Thank you. More

Service was faster than I was told Always very easy to have the oil changed on a Sunday. Appreciate being open on Sunday and the time it took to change the oil and check the car was un Always very easy to have the oil changed on a Sunday. Appreciate being open on Sunday and the time it took to change the oil and check the car was under an hour More

Inaccurate (misleading) quote Was told my total would be one price, the final total that I was charged was twice as much. Took so long to get to that point, I just paid and left. Was told my total would be one price, the final total that I was charged was twice as much. Took so long to get to that point, I just paid and left. More

Awesome!! Awesome!! Awesome!! Drove right in without an Awesome!! Awesome!! Awesome!! Drove right in without an appointment. Jennifer was terrific and addressed my service needs. She also suggested some Awesome!! Awesome!! Awesome!! Drove right in without an appointment. Jennifer was terrific and addressed my service needs. She also suggested some other things for the future but didn’t try to up sell. The environment was terrific and everyone at the front desk was super helpful. I also thought I would kill birds with one stone and go shopping. So I called an Uber and the service desk was insistent that I cancelled the Uber and they drive me. They were very nice and picked me up. I will definitely be back. The waiting area was very nice and offered coffee and bagels while you wait. The service didn’t take long at all. Just a wonderful, easy and non pressured visit! More

Problems with display in my 2018 Honda CR-V The service rep helped diagnose and propose a fix for my problem with the display on my CR-V. He took the time to try a few different ways to narrow The service rep helped diagnose and propose a fix for my problem with the display on my CR-V. He took the time to try a few different ways to narrow down the problem. Now my backup screen works all the time and my flash drive does play music as it should. More