Joyce Honda - Service Center

Warranty and maintenance Had a great experience having maintenance and warranty work performed on my Honda Ridgeline. I dealt with Ernest and he is a top notch! I highly rec Had a great experience having maintenance and warranty work performed on my Honda Ridgeline. I dealt with Ernest and he is a top notch! I highly recommend him More

Express oil change The express oil change took 2 hours , just for oil change with tire rotation. There were many customers. Other than that, all is good, so far. The express oil change took 2 hours , just for oil change with tire rotation. There were many customers. Other than that, all is good, so far. More

Great customer service and be ry attentive with update and great work done, Left on a manageable time. Easy process explained from beginning to end customer service and be ry attentive with update and great work done, Left on a manageable time. Easy process explained from beginning to end More

Great Service I explained my reasons for bringing my car in and Jennifer was very helpful and attentive. The service was completed in a timely manner and the issue I explained my reasons for bringing my car in and Jennifer was very helpful and attentive. The service was completed in a timely manner and the issues seem to be resolved: More

30,000 Mile Service Very thorough and very efficient. My service consultant, Lennon Presto was very knowledgeable and friendly while at the same time professional. Overal Very thorough and very efficient. My service consultant, Lennon Presto was very knowledgeable and friendly while at the same time professional. Overall a good experience. More

Service advisor Ray is top notch Ray was pleasant, professional and knowledgeable. A valuable guy for your organization! Sometimes the wait is long. This time really quick. Ray sa Ray was pleasant, professional and knowledgeable. A valuable guy for your organization! Sometimes the wait is long. This time really quick. Ray said to call a week in advance for 30,000 mile check up for a loaner car. More

Great Service I have brought my Honda in for service since I bought it...everyone at the dealership is professional, knowledgeable and really works with the custome I have brought my Honda in for service since I bought it...everyone at the dealership is professional, knowledgeable and really works with the customer...this past week Ray Spinelli assisted me...explained everything in detail...did not try to "sell me something"...trust for me is very important...and I trust the folks at Joyce Honda... More

service department, staff,repairs, parts are top notch. service and repairs are outstanding, with parts, continue with with good service techs . I like the history report given for each visit and overall ch service and repairs are outstanding, with parts, continue with with good service techs . I like the history report given for each visit and overall check list which is routine. More

Excellent and quick service They did pretty good job with oil change and multi inspection and was pretty quick too... The guy who took care of me was super friendly forgot his na They did pretty good job with oil change and multi inspection and was pretty quick too... The guy who took care of me was super friendly forgot his name.., will be back again for oil change.... More

My car went on brand new and came out needing bodywork! I purchased a brand new CRV and wanted a roof rack. When I made my purchase, Joyce Honda booked a service appointment for the install. When I picked u I purchased a brand new CRV and wanted a roof rack. When I made my purchase, Joyce Honda booked a service appointment for the install. When I picked up my car and brought it home much to my dismay I found that they had dented the roof above the passenger door in 4 places. The car was also returned dirty with dust and marks all over the roof. The dealership manager offered to repair the damage and had originally said I should not need bodywork. When I came in to pick up the car I was told it was going to need bodywork and I would need to leave it a few more days. After multiple trips to the repair department and over a week later my car was finally repaired. I was very disappointed to have dropped off a brand new car and now have a vehicle that has bodywork (the edges that were painted still have a few rough edges). I was not offered any type of compensation for the inconvenience of all the trips back and forth, or that I am so upset that my “brand new” car is no longer new other than a certificate for a free oil change in their repair shop and that I can have them smooth out the rough paint edges when I come back. I do not trust the competence of the repair department after they damaged my car the first time. I would certainly not want to take a chance that they may cause further damage if I returned for an oil change. I also had other issues with my registration paperwork as well as the fact that they installed the incorrect roof rack to top it off. More