Joyce Honda - Service Center

Excellent Customer Service At Joyce Honda, everyone is very friendly and super helpful when servicing your car. As soon as you pull up someone comes over to your car to help you At Joyce Honda, everyone is very friendly and super helpful when servicing your car. As soon as you pull up someone comes over to your car to help your immediately. They will always let you know the price before beginning the service. More

Very Bad Experience I scheduled 10.00am appointment on the website and went at 9.35am. But only after I went, I understood you could drop in any time. I waited for 25 m I scheduled 10.00am appointment on the website and went at 9.35am. But only after I went, I understood you could drop in any time. I waited for 25 mins. Then I was told to wait for 30 mins for the shuttle ride home. I did not get any updates on what service was required for the car. I called 5 or 6 times and was told it was being looked at. Once I was told that they were flushing my radiator eventhough I told them not to do anything without checking with me. Finally at 6.30pm and after I called again, I was told that I had to spend a humongous amount of money to fix up my car. I told them not to do any of that. I would never go to this place again. More

HORRIBLE I have a 2006 CRV and have been going to Joyce Honda for service for many years. Their service has deteriorated to the point of collapse. I had to I have a 2006 CRV and have been going to Joyce Honda for service for many years. Their service has deteriorated to the point of collapse. I had to go 3 times to get a particular service done, as a part was needed and they told me they had to order it, then when it arrived, I was told it was given to another customer. Yesterday I went back for the THIRD TIME and WAITED OVER 5 HOURS to get the part installed. I was NOT updated during the 5 hours, when asked why my car wasn't being worked on I was brushed off. I left in tears and paid over $400. Ernest was the only person that treated me decently - he's very nice. I am going to purchase a new Honda next year but it WILL NOT be from Joyce Honda. They need to hire more techs and improve their service and communication. More

Time for oil change and tire rotation Very nice waiting area with water, coffee, snacks and customer WIFI. Workers were very friendly. It's easy. You just pull into the garage and the Very nice waiting area with water, coffee, snacks and customer WIFI. Workers were very friendly. It's easy. You just pull into the garage and they come to you. More

Quick in Quick out I had a Oil Change plus a over-all check of the car with report when work was completed also a emission update on my 2012 Civic it was done in about a I had a Oil Change plus a over-all check of the car with report when work was completed also a emission update on my 2012 Civic it was done in about a hour from time I drove in More

Routine Maintenance My service which involved just an oil change & tire rotation was completed in a quick efficient manner. I also like the extensive KNOW YOUR VEHICLE My service which involved just an oil change & tire rotation was completed in a quick efficient manner. I also like the extensive KNOW YOUR VEHICLE -FITNESS INSPECTION & TREATMENT PLAN given on each visit. More

The Best I travel about 75 miles just to have my car serviced at Joyce Honda it’s been like that for 10 years+. But, I would never by a new/used car from you I travel about 75 miles just to have my car serviced at Joyce Honda it’s been like that for 10 years+. But, I would never by a new/used car from your firm! Eric Z. Is my service manager if he leaves to another Honda dealership I’ll be taking all 3 of my Honda’s to him!!!! More

Display unit I have called 5 times so far about my display unit in Pilot 2019 flickers. Every time I get an assurance that someone will contact me however neither I have called 5 times so far about my display unit in Pilot 2019 flickers. Every time I get an assurance that someone will contact me however neither Ernest nor Mike called me to set up an appointment .. Disappointed More

Fantastic Available and reliable service staff Very good hours quick turn around and through Good pricing Groupon oil changes economical Very honest fair Available and reliable service staff Very good hours quick turn around and through Good pricing Groupon oil changes economical Very honest fair service department and not pushy More

Flawless Service Received pretty quick service for it being a Saturday morning & the advisors are always polite & knowledgeable. Been going here for years and will con Received pretty quick service for it being a Saturday morning & the advisors are always polite & knowledgeable. Been going here for years and will continue bringing my cars here. More