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2,521 Reviews of Joyce Honda - Service Center
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October 02, 2019
Above my expectations Kelvin (service manager) was excellent. He made sure that all of my issues were handled quickly and correctly. He was very pleasant and answered all o Kelvin (service manager) was excellent. He made sure that all of my issues were handled quickly and correctly. He was very pleasant and answered all of my questions when my services were complete. Would highly recommend this dealership to others. More
by DADONE170
Verified CustomerEmployees Worked With
KELVIN ALFRED
September 21, 2019
Something Has Changed For 12 years we found this service department to be Excellent and went out of our way (37 miles one way) to have Joyce do all the service on both of o For 12 years we found this service department to be Excellent and went out of our way (37 miles one way) to have Joyce do all the service on both of our Honda vehicles. But lately the Technicians and Service Reps are not of the quality we came to love. We could always count on the Technicians to advise us as to what needed immediate attention or what could wait until the next service. Now it seems that the almighty dollar has become more important making Joyce just like all the other dealer service centers we have dealt with and abandoned over the more than 50 years we have been driving. Plus the Service Technicians make numerous mistakes with our paperwork, lose service logs we have maintained since purchasing our vehicles, and generally don't seem to have that attention to detail they used to have. We believe that service management seems to have changed in a major way. We love Honda vehicles and will continue to purchase them but we will not be buying or servicing our vehicles at Joyce anymore for the reasons explained above. More
by Upset_with_service
Employees Worked With
Service Department
September 19, 2019
Joyce Honda Service👍🏼 Efficient & professional. Sit back & relax with some snacks & Channel 12 news. I recommend this place very much & my entire family goes there as well. Efficient & professional. Sit back & relax with some snacks & Channel 12 news. I recommend this place very much & my entire family goes there as well. Check it out yourself. More
by RIGHTANGLE17
Employees Worked With
Other Employees :
Diana Alvarado, Ray Spinelli, KELVIN ALFRED
September 19, 2019
Very good service Did everything I requested and within timeframe promised. Provided transportation so no need to wait. Explained exactly what needed to be done for thi Did everything I requested and within timeframe promised. Provided transportation so no need to wait. Explained exactly what needed to be done for this service More
by HELEN
Employees Worked With
Eric Matos, E Perritt
September 19, 2019
Prompt, honest service I brought my car kin for new brakes ans was prepared for the usual feedback that they rotors coulkd not be machined and had to be replaced. To my (ple I brought my car kin for new brakes ans was prepared for the usual feedback that they rotors coulkd not be machined and had to be replaced. To my (pleasant) surprise this was not the case and the pads were replaced and the rotors resurfaced for the advertised price of $210. More
by FEENEYFAMILY
Employees Worked With
Dwight
September 19, 2019
Honesty and friendly Courteous, speedy always a good job, honest and trustful. I like that I can drive right in and trust that they won't fix anything that doesn't need to Courteous, speedy always a good job, honest and trustful. I like that I can drive right in and trust that they won't fix anything that doesn't need to be fixed More
by RVENGROW
Employees Worked With
September 18, 2019
Good as usual Waited for my oil change and was done promptly. They always provide a recommendation of what service may be needed. There is never any upsell or pre Waited for my oil change and was done promptly. They always provide a recommendation of what service may be needed. There is never any upsell or pressure to have anything done beyond what you requested. I have been having my Hondas serviced here from day 1 and I still come back here after I moved farther away. Sorry I don't remember the name of the technician who served me but they are all very good. More
by HondaOwner
Employees Worked With
Other Employees :
Diana Alvarado, Ray Spinelli, KELVIN ALFRED
September 18, 2019
Everything was great but the labor cost was excessive Mr insurance company complained about the labor cost and told me they would pay THIS TIME. but not again. I will have to use another shop if I have wo Mr insurance company complained about the labor cost and told me they would pay THIS TIME. but not again. I will have to use another shop if I have work under insurance done again. More
by HPYSER
Employees Worked With
Ray Spinelli
September 16, 2019
Courteous, prompt and efficient. When I arrived, I was greeted warmly and told the service would take about 90 minutes and it was just about 90 minutes later when it was done. The ov When I arrived, I was greeted warmly and told the service would take about 90 minutes and it was just about 90 minutes later when it was done. The overall experience was, as it always is at Joyce Honda, a very positive one. More
by PETERJARNEY
Employees Worked With
September 16, 2019
Best salesmen and Nice service rep and decent job done Nice experience for purchase and after sale service . Support by sales and services were very good beyond expectations. Worth to buy from Joyce Honda. Nice experience for purchase and after sale service . Support by sales and services were very good beyond expectations. Worth to buy from Joyce Honda. Highly recommend More
by KULDEEPJPATEL
