Joyce Koons Honda

Mark is the best service rep my wife and I have ever worked with. He zooms in when we want to zoom in and learn more about maintenance or recommendations. He can stay high-level when we are in a rush or worked with. He zooms in when we want to zoom in and learn more about maintenance or recommendations. He can stay high-level when we are in a rush or already understand the work and maintenance. He can put things in layman's terms or get as technical as we want to. He makes sure that my wife and I understand the work being done BEFORE they get started. And Mark ALWAYS ensures we are 100% satisfied with the work that was done before paying. More

They were phenomenal to work with. Ahmed and Tim were great. Kind, straightforward, helpful. They went above and beyond what we expected. Ahmed and Tim were great. Kind, straightforward, helpful. They went above and beyond what we expected. More

Excellent professional service from Mark in the Honda service department. Good, thoughtful recommendations and great communication. service department. Good, thoughtful recommendations and great communication. More

So far so good for me everything since I started working with them. My number one choice and I recommend to all Honda family. with them. My number one choice and I recommend to all Honda family. More

Excellent service from Tyler and Mark. Extra kudos to Mark who went above and beyond for this night shift worker. Thank you so much for your flexibility and understanding. Extra kudos to Mark who went above and beyond for this night shift worker. Thank you so much for your flexibility and understanding. More

Roland Murphy checked my Ridgeline in for an oil change and basic service around 10 and released it to me shortly after 12 and kept me informed throughout the process. He answered all my questions and conc and basic service around 10 and released it to me shortly after 12 and kept me informed throughout the process. He answered all my questions and concerns and I was very impressed with his knowledge and professionalism. For the others that preformed the service who I had no contact with I seems to me they did a great job especially the those who washed and cleaned it. More

Called to get appointment for my Honda Accord door cables to be replaced. Jeff Patterson was so accommodating with my schedule. James Tipton was my Service Advisor keeping me informed of estimate. Parts had to be replaced. Jeff Patterson was so accommodating with my schedule. James Tipton was my Service Advisor keeping me informed of estimate. Parts had to be ordered and since door panels were off gave me a loaner vehicle to go home in since living 30 miles away. Repairs were made the next day and I’m completely satisfied. Of course price was costly but what isn’t in these days. You get what you pay for 😊. Thanks to all involved More

Hailie was great, I would highly recommend her as a sales consultant. She answered all our questions and no xx consultant. She answered all our questions and no xx More

I love coming to Joyce Koons Honda, the staff is always helpful and they don't Hassel you to get work done, they let you decide. helpful and they don't Hassel you to get work done, they let you decide. More

Edwin was great to deal with, in fact it was all pleasant; until the financial guy; tried to bury $5,000 already declined warranty amoung the tax documents. You need to double check all the documen pleasant; until the financial guy; tried to bury $5,000 already declined warranty amoung the tax documents. You need to double check all the documents.. More