Joyce Koons Honda

Worst service advisor I have ever had to deal with! He would not return my calls , I had to keep calling him. (4-5 times) Told me concierge would return my car, thank goodness I called concierge and I He would not return my calls , I had to keep calling him. (4-5 times) Told me concierge would return my car, thank goodness I called concierge and I was not on the list they could return it the next day. I had talked with him at 2:00 in the afternoon. Spent 3 days calling him and he never returned my call until I talked to a supervisor. More

Car was supposed to be picked up between 8-10 At 10:30 I had to call cause nobody showed up. Mix up with my phone number they fixed it right away and someone showed up 30 min after I called. They were very had to call cause nobody showed up. Mix up with my phone number they fixed it right away and someone showed up 30 min after I called. They were very friendly and explained things well More

Very courteous and nice. Quick labor and return of car. Detailed explanation of recommendations. I will always bring my car for any repair or maintenance here. Quick labor and return of car. Detailed explanation of recommendations. I will always bring my car for any repair or maintenance here. More

Probably the best car purchase experience ever had and a I have purchased dozens over the past 50 years. Kat Simpson and Tanav Voddepalli as a team got me the car I wanted delivered in a timely manner, at a I have purchased dozens over the past 50 years. Kat Simpson and Tanav Voddepalli as a team got me the car I wanted delivered in a timely manner, at a price point better than anticipated. The thing of real value was no pressure and their involvement time was limited only by my needs. Extremely pleased would be an understatement. More

I am extremely pleased with my service manager, Mark Schlenker, who was very knowledgeable about my vehicle and the service needed. He is always courteous and very professional. Schlenker, who was very knowledgeable about my vehicle and the service needed. He is always courteous and very professional. More

James Tipton was very helpful in providing me with very good service for my Honda. I highly recommend Honda Joyce Manassas for your car service. good service for my Honda. I highly recommend Honda Joyce Manassas for your car service. More

Very pleased with the service. The tension web service is buggy and makes checking out difficult and was disappointed to see that this dealership has started charging a 3% fee for The tension web service is buggy and makes checking out difficult and was disappointed to see that this dealership has started charging a 3% fee for credit card use. More

Extremely professional and courteous. Kept me informed of all actions taken. Highly recommended Joyce Knoons . Kept me informed of all actions taken. Highly recommended Joyce Knoons . More

I was very pleased with the customer service Mark Schlenker from Manassas Joyce Koons Honda provided me with during my service. Schlenker from Manassas Joyce Koons Honda provided me with during my service. More

Went in for a service and was in and out extremely fast. They got my car back to me in perfect shape. They got my car back to me in perfect shape. More